Medical Assistant - SDC - Congress - Family Medicine

El Rio Community Health Center•Tucson, AZ

19h•$18 - $26•Onsite

About The Position

The Medical Assistant serves in a medical support role as part of a team providing quality healthcare to El Rio patients. The role provides direct patient care and clinical and non-clinical services within the Medical Assistant scope of practice at a clinic location assigned by management. The work follows El Rio Health policies and procedures and is routinely performed under general supervision and review. Work problems involving departures from standard policies, interpretations, or procedures are reviewed with a supervisor for resolution. The role supports El Rio Health’s mission to provide comprehensive, quality healthcare that is affordable and accessible to people with healthcare needs. The Medical Assistant completes patient intake and documentation, assists with procedures and provider orders, coordinates records and test results, supports clinical operations, maintains a safe and hygienic workplace, and follows applicable confidentiality, compliance, and safety requirements. Reliable transportation may be required to accommodate operational reassignments during the workday.

Requirements

High school diploma or General Education Diploma (GED).
Medical Assistant Certificate from an approved and accredited educational institution.
Current Basic Life Support (BLS) certification for healthcare providers.
Level I fingerprint clearance card that is current, valid, and in good standing, or application for the card within seven working days after beginning employment.
Reliable transportation may be required to meet operational reassignments during the workday.
If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements are required.
Employees must submit a fingerprint clearance card or fingerprint receipt before their hire or transfer date; a Level One Non-IVP Fingerprint Clearance card must be received within 30 days after the hire or transfer date.
Employees are strongly recommended to obtain and maintain vaccinations as recommended by the CDC or other public health agencies, including influenza vaccination, subject to legally required exemptions and accommodations.
Successful applicants must undergo drug testing before employment and may be subject to post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.
Employees responsible for the safety and welfare of others will be classified as safety sensitive.

Nice To Haves

One year of experience as a medical assistant in an ambulatory healthcare setting.
Bilingual in English and Spanish, with the ability to speak, read, and write in both languages.
An equivalent combination of education and experience may be considered if directly related to the job’s functions and responsibilities.

Responsibilities

Complete assigned clinical and non-clinical duties, tasks, and responsibilities within reasonable time frames and established performance standards.
Complete the Patient Intake Process before the patient sees a provider, documenting information, patient responses, and actions in the Electronic Health Record (EHR).
Assist with, perform, or complete procedures and activities within the Medical Assistant scope of practice and in compliance with Nursing Policies and Procedures.
Anticipate and respond to patient needs based on the reason for the visit, coordinating the availability of outside medical records, laboratory results, and radiology results.
Complete provider orders and ensure patients understand and can verbalize their discharge instructions.
Document completed orders and actions in the patient’s EHR and submit them for processing within the defined period.
Complete administrative and non-clerical activities received through El Rio Health IT systems or the Patient Portal and document those activities as required.
Maintain the skills required for the position and successfully complete annual competency evaluations.
Maintain clean, safe, and hygienic work areas, workstations, and examination rooms, and follow hand-washing and other applicable procedures.
Understand and follow compliance and reporting requirements related to Joint Commission Accreditation standards.
Protect patient confidentiality and comply with HIPAA and corporate requirements.
Follow the organization’s Code of Conduct, policies and procedures, standing orders, and Service Excellence requirements.
Maintain a safe work environment, address or report hazards, follow Health and Safety Policies and Procedures, and participate in safety programs, including possible assignment to an emergency response team.
Maintain professional conduct and acceptable performance at any clinic location or assignment needed for El Rio Health operations.
Evaluate problems and issues, prioritize needs, and use appropriate critical-thinking and problem-solving skills to resolve them effectively and promptly.
Communicate proactively and effectively with patients to promote compliance with scheduled appointments and treatments, and document communication in the EHR according to Nursing Policies and Procedures.
Immediately report safety hazards or potential hazards to supervisory staff.
Label, rotate, and stock medications, medical supplies, and equipment in compliance with Nursing Policies and Procedures, maintaining appropriate operational inventories.