Registered Nurse - SDC - Congress - Family Medicine

El Rio Health•Tucson, AZ

About The Position

The Registered Nurse - SDC serves on the team providing quality healthcare to El Rio Health patients. The role provides direct clinical and non-clinical patient care within the scope of practice established by the Arizona State Board of Nursing and El Rio Health policies and procedures. The nurse uses the nursing process, collaborates with physicians and interdisciplinary team members, and provides physical and psychological support to patients and families. The position works under the general supervision and review of the El Rio Health Center Manager or Associate Health Center Manager at the assigned clinic, and consults a supervisor about work issues involving scope of practice, policies, interpretations, or procedures. The nurse triages walk-in adult and pediatric patients, provides first aid as needed, supports assigned nursing services, completes clinical and administrative work, and documents patient information and care in the Electronic Health Record. Responsibilities also include maintaining emergency supplies and equipment, supporting safe and compliant clinic operations, coordinating patient care and outside records or results, completing provider orders, and communicating effectively with patients, staff, and other clients. The position may require work at assigned clinic locations and reliable transportation for operational reassignments during the workday.

Requirements

Degree or diploma as a Registered Nurse from an accredited school of nursing, college, or university.
At least one year of hands-on patient-care nursing experience in an Emergency Medicine, Family Medicine, Pediatric, or Internal Medicine center or clinic setting.
Current Registered Nurse license in good standing from the Arizona Board of Nursing.
Current Basic Life Support (BLS) certification for healthcare providers.
A current, valid Level I fingerprint clearance card in good standing, or application for one within seven working days after beginning employment; the card or fingerprint receipt must be submitted before the hire or transfer date, and the Level One Non-IVP card must be received within 30 days after that date.
Reliable transportation capable of meeting organizational operational reassignments during the workday.
If driving during work hours, a valid driver's license and compliance with Arizona vehicle insurance requirements.
Ability to meet the position's clinical, administrative, documentation, safety, and compliance responsibilities.
Employees must undergo pre-employment drug testing and may be subject to post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing.

Nice To Haves

Three years of hands-on patient-care nursing experience in an Emergency Medicine, Family Medicine, Pediatric, or Internal Medicine center or clinic setting.
Bilingual English/Spanish skills, including the ability to speak, read, and write in both languages.

Responsibilities

Triage walk-in adult and pediatric patients using appropriate assessment guidelines, determine the need for healthcare services and patient disposition, and provide first aid until a provider arrives as needed.
Maintain emergency supplies and medications, inspect expiration dates monthly, replace outdated items, and maintain weekly and monthly inspection and testing logs for emergency equipment in accordance with Joint Commission standards.
Partner with the Health Center Manager and Associate Health Center Manager to conduct periodic audits of charts prepared by nursing staff for accuracy.
Assign duties and assist with coordination of nursing services in the assigned unit.
Complete assigned clinical and non-clinical duties within reasonable time frames and established performance expectations, maintaining proficiency through annual competency skills evaluations.
Protect patient confidentiality and comply with HIPAA, organizational Code of Conduct standards, policies and procedures, standing orders, and Service Excellence requirements.
Maintain a safe, hazard-free work environment, address or report safety issues, follow health and safety procedures, and participate in safety programs, including emergency response teams when assigned.
Complete all steps of the Patient Intake Process, accurately documenting patient information, responses, and actions in the EHR before the patient sees a provider.
Perform or assist with procedures and activities within the scope of practice and in compliance with Nursing Policies and Procedures.
Anticipate and respond to patient needs based on the reason for the visit, coordinating outside medical records and laboratory and radiology results as needed.
Complete administrative and non-clerical activities received through the EHR or Patient Portal and provide required supporting documentation.
Help ensure employees and their families have an access point for acute care.
Provide professional, acceptable performance across clinical and non-clinical duties at assigned clinic locations and as directed by organizational leadership.
Evaluate clinical and non-clinical problems or issues, prioritize needs, and resolve them effectively and promptly using critical-thinking and problem-solving skills.
Complete provider orders, confirm patients understand discharge instructions, document actions in the EHR, and submit completed orders for processing within the required time.
Communicate proactively and positively with patients to support compliance with appointments and treatments, and document communications accurately and promptly in the EHR.
Report safety hazards or potential hazards to supervisory staff immediately and support safe and secure facilities for patients, visitors, and employees.
Label, rotate, and stock medications, medical supplies, and equipment in compliance with Nursing Policies and Procedures, maintaining appropriate inventories.
Communicate effectively in writing, verbally, and interpersonally with patients, visitors, employees, and internal or external clients and representatives.
Document and submit coding for point-of-care testing and nursing visits, including medications administered, teaching, supplies used, and other interventions, to support revenue capture.
Use materials, supplies, and equipment cost-effectively and limit waste.
Accurately document hours worked and ensure time records are signed off or approved promptly.
Demonstrate knowledge and computer proficiency with El Rio systems and programs through structured learning, peer mentoring, and ongoing training.
Maintain clean, safe, hygienic work areas and follow infection prevention and control requirements.
Demonstrate understanding and proficiency in compliance and reporting requirements related to Joint Commission Certification standards.