Pharmacy Technician (Float) - El Pueblo - Pharmacy

El Rio Community Health Center•Tucson, AZ

5d•$18 - $26

About The Position

The Pharmacy Technician serves in a direct patient-service role on a team providing pharmacy services to El Rio Health patients. Under the general supervision of a licensed pharmacist, the technician prepares medications for patient consumption and provides administrative support for the Pharmacy Department at clinic locations assigned by management. The position operates with general supervision and review; work involving departures from standard policies, interpretations, or procedures is referred to a supervisor. Duties must comply with Arizona State Board of Pharmacy regulations and standards and El Rio Health policies and procedures. The technician supports pharmacy operations by receiving prescriptions, checking prescription and patient information, preparing medications for pharmacist review, recording prescriptions and disbursements, resolving insurance billing exceptions, and assisting patients with checkout and payment. The role also includes clerical work, maintaining pharmacy equipment and work areas, supporting compliance with applicable laws and programs including 340B, and working with medical and dental staff. The technician is expected to provide effective customer service, maintain confidentiality, use the electronic health record, handle funds accurately, and help patients find affordable medication options. The position is scheduled Monday through Friday, with weekends as needed. The salary is $17.57–$26.35 per hour, depending on qualifications. Reliable transportation is required to accommodate operational reassignments during the workday. Employees who drive during work hours must have a valid driver’s license and meet Arizona vehicle insurance requirements.

Requirements

High school diploma or GED.
Current Pharmacy Technician license in accordance with Arizona State Board of Pharmacy requirements.
Current Basic Life Support (BLS) certification for health care providers.
Level I fingerprint clearance card that is current and in good standing, or application submitted within seven working days after beginning employment; the posting also states that a Level One Non-IVP card must be received within 30 days after hire or transfer.
Reliable transportation to accommodate organizational operational reassignments during the workday.
If driving during work hours, a valid driver’s license and compliance with Arizona vehicle insurance requirements.
Ability to meet the essential functions of the job, with reasonable accommodation where applicable.
Undergo drug testing before employment and comply with applicable post-accident, reasonable-suspicion, return-to-duty, and follow-up drug and alcohol testing requirements.
Comply with applicable drug-free workplace standards.

Nice To Haves

Bilingual English/Spanish ability, including speaking, reading, and writing in both languages.
An equivalent combination of education and experience directly related to the job’s functions and responsibilities may be considered, where applicable.

Responsibilities

Complete assigned pharmaceutical and clerical duties supporting pharmacy operations within established time frames and quality and productivity standards.
Protect patient and employee confidentiality and comply with HIPAA and corporate compliance standards.
Receive and intake prescriptions, ensuring prescription information is complete and accurate.
Retrieve, count, pour, weigh, and sometimes mix medications; prepare and package medications for pharmacist review.
Refer patients’ questions about prescriptions, drug information, or health matters to a pharmacist.
Ensure patient and prescription information is correct in the pharmacy operating system; verify patient information and eligibility, and record prescriptions and disbursements.
Identify and resolve insurance billing exceptions.
Perform timely and efficient patient checkout processing.
Perform clerical duties, including answering phones and operating the cash register.
Maintain pharmacy equipment and work areas to department standards.
Comply with applicable Federal, State, and 340B Drug Pricing Program regulations, standards, and laws, as well as third-party funding requirements; help ensure 340B drugs are provided only to eligible patients.
Work closely with medical and dental staff to support a high level of service.
Respond to calls, emails, inquiries, questions, and requests in a timely and effective manner and forward issues or complaints for resolution.
Maintain proficiency in the electronic health record, including looking up health, financial, and referral records.
Maintain a clean, safe, and hygienic work environment and follow applicable policies, including infection prevention and control practices.
Comply with Joint Commission Accreditation standards and reporting requirements applicable to pharmacy technicians.
Communicate effectively with patients, visitors, employees, and internal and external clients or representatives.
Support coworkers and contribute to a respectful, positive work environment; serve as a positive employee role model.
Follow organizational money-handling policies and procedures, handling cash, checks, and bankcards accurately and issuing required receipts for payments and transactions.
Use pharmaceutical and organizational materials, supplies, and equipment cost-effectively and limit waste.
Help patients find affordable medication solutions, such as by referring them to community health advisors, helping locate manufacturer coupons, or assisting with alternate therapy options.
Accurately document hours worked and ensure time records are signed off or approved in a timely manner.