Medical Assistant Jobs in Riverside, OH

About The Position

Requirements

• Active Medical Assisting certification from an accepted certifying organization is required: CMA, RMA, CCMA, NCMA, or NRCMA. The listed NAHP NRCMA credential and ABR-OE alternative are not accepted in South Carolina.
• BLS Basic Life Support from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• High school diploma or GED is required.
• In South Carolina, completion of one of the specified qualifying medical assisting education or training programs is required: an accredited post-secondary Medical Assistant program; an approved South Carolina career and technical education health sciences program; a military medical assisting program; a U.S. Department of Labor-approved Registered Apprenticeship program in medical assisting; or a health care employer training program aligned to a nationally accredited certification exam.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• One or more years of prior medical office experience is strongly preferred.
• Completion of an accredited Medical Assistant post-secondary education program is preferred outside South Carolina.
• Completion of an externship or clinical lab training is preferred.
• One year of recent Medical Assisting experience is preferred.

Responsibilities

• Understand and follow the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in patient condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and operational needs.
• Escort patients to examination rooms and prepare them for the physician.
• Travel to other facilities for providers or adjust hours to meet patient care needs when directed by the practice manager.
• Maintain clean, orderly, and safe work areas, examination rooms, supplies, and equipment; ensure equipment is available and functioning properly.
• Assist with virtual health visits by setting up the appropriate platform, pre-charting, contacting patients to prepare them, troubleshooting issues, and obtaining chief complaints, health maintenance checks, medication reviews, and other relevant details.
• Document accurately and appropriately in electronic medical records.
• Manage electronic health record in-basket messages according to the provider’s verbatim instructions.
• Perform front desk workflows as needed, including MyChart requests, registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and follow-up visits; collect co-pays as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Record medical histories, vital statistics, test results, and other patient information in medical records.
• Interview patients and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
• Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, or physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
• Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage.
• HSA/FSA options.
• Life insurance and mental health resources.
• Discounts.
• Paid time off, parental leave, and FMLA leave.
• Short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.