Medical Assistant I-Orthopedics
About The Position
Nemours is seeking a Medical Assistant to join its Orthopedics team in Jacksonville, Florida. The Medical Assistant serves as a liaison between patients and families, providers, and other care team members. The role coordinates patient flow by assisting with clinical data collection and review during intake, ensuring providers have appropriate information, and entering relevant history into the medical record. The Medical Assistant also performs and assists with clinical procedures according to departmental responsibilities, provider direction, and established protocols.
Requirements
- High school diploma.
- Healthcare and customer service experience; educational experience may count toward years of experience.
- Basic Life Support (BLS) certification from the American Heart Association (AHA) within three months of employment, maintained as required.
Nice To Haves
- Medical Assistant certification preferred.
Responsibilities
- Greet patients and families in accordance with Nemours Standards of Behavior.
- Verify patient identity using two identifiers: name and date of birth.
- Prepare examination rooms, clinic equipment, and computer technology; maintain inventory and supplies for outpatient visits.
- Room patients and ensure appropriate documents, including required diagnostic reports, are available.
- Receive, unpack, store, inventory, and transport non-controlled medications and clinic supplies.
- Obtain and document height, weight, head circumference, and vital signs.
- Document the reason for the visit and chief complaint, and initiate appropriate orders using smart sets within the scope of service and Nemours protocols.
- Assist with patient examinations and treatment.
- Perform and document point-of-care testing and controls.
- Administer and document vaccines and approved medications as ordered and permitted by policy, and provide vaccine records to families.
- Perform and collect routine laboratory specimens.
- Operate required medical equipment.
- Assist with the flow of patient care.
- Liaise with support services, other clinical divisions, and patients regarding care and wait-time status.
- Make confirmation calls not completed by automated systems to ensure visits are confirmed before the visit or according to department protocol.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
