Medical Assistant (MA) - Pena

Denver Health and Hospital Authority•Denver, CO

About The Position

Denver Health is recruiting a mission-driven Medical Assistant for the Pena FHC Primary Care department. Under general supervision, the Medical Assistant supports providers with back-office duties and assists with nursing support, invasive procedures, medication administration, appointment and registration scheduling, and clinical clerical functions. The role helps maintain smooth clinic and patient flow. The Medical Assistant gathers vital signs and basic patient history, identifies abnormal findings, and communicates patient concerns or changes in health status to the provider or RN. The position prepares patients and rooms for examinations and procedures; assists with examinations, cast or splint applications, and minor procedures; administers medications and immunizations; obtains EKGs; and arranges tests, referrals, follow-up appointments, and patient care instructions as directed. It also includes documenting in patient records, coordinating clerical information, maintaining confidentiality, and supporting test-result follow-up. The role maintains clinical and office supplies and equipment, including sterilizing and restocking exam and treatment rooms, and follows safety and infection-control practices. The Medical Assistant participates in performance reviews, competency assessments, and peer review, and may perform phlebotomy and laboratory procedures after competency is verified.

Requirements

  • Completion of a clinical Medical Assistant training program resulting in a diploma or Certified Clinical Medical Assistant (CCMA), or a registered apprentice program certificate; alternatively, completion of an accredited Licensed Practical Nursing program with an active LPN license.
  • Completion of a 160-hour externship or six months of direct patient care experience in an outpatient setting.
  • Current BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.
  • Knowledge of medical office practice and examination, diagnostic, and treatment-room procedures.
  • Knowledge of how to use medical equipment and instruments to administer patient care.
  • Knowledge of common safety hazards and precautions for establishing a safe work environment.
  • Skill in assisting with treatments, taking vital signs, maintaining records, and recording test results.
  • Ability to establish and maintain effective working relationships with patients, employees, physicians, and the public.
  • Ability to maintain quality-control standards, react calmly and effectively in emergencies, and interpret, adapt, and apply guidelines and procedures.
  • Ability to communicate clearly and learn and become proficient in electronic health record documentation.
  • Ability to use equipment and technology safely for patient care after completing applicable training and competency requirements.

Nice To Haves

  • Bilingual skills.

Responsibilities

  • Accurately obtain vital signs and basic patient history, identify abnormal findings, and communicate patient concerns or significant health-status changes to a provider or RN.
  • Set up for procedures using aseptic and sterile techniques; administer medications and immunizations safely; obtain EKGs; order tests as directed; and schedule specialty and follow-up appointments.
  • Prepare patients for examinations and assist with examinations, cast or splint applications, minor procedures, and other tasks within scope of knowledge.
  • Coordinate clerical information needed for patient care, including referrals, appointments, medical-record information, test and treatment arrangements, routine treatment instructions, test results, and patient follow-up.
  • Escort patients from reception to exam rooms and communicate extended waits or appointment delays.
  • Document accurately and appropriately in patient medical records while maintaining confidentiality.
  • Report changes in patient condition to the appropriate health care provider in a timely manner.
  • Prepare exam and treatment rooms and maintain clinical and office supplies and equipment, including sterilizing and restocking rooms.
  • Maintain a safe environment and follow safety and infection-control practices; help identify safety and infection-control issues.
  • Participate in performance appraisal, competency reviews, peer review, and goal setting; accept and provide constructive feedback and integrate feedback into practice.
  • Perform phlebotomy and laboratory procedures when applicable, after competency is verified, and maintain safe collection and processing of laboratory specimens.

Benefits

  • Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
  • 100% paid parental leave for up to six weeks.
  • Immediate eligibility for retirement plans with employer contributions up to 9.5%.
  • Medical, dental, and vision plans, plus employer-paid disability and life insurance.
  • Well-being programs, including an on-site employee fitness center at the Denver Health main campus and the RESTORE Center.
  • Free RTD EcoPass for public transportation.
  • Childcare discount programs and discounts/perks on brands, travel, and more.
  • Tuition reimbursement and assistance.
  • Education, coaching, and professional development through the Workforce Development Center, supporting internal career growth and advancement pathways.
  • Professional clinical advancement program and shared governance.
  • Public Service Loan Forgiveness-eligible employer, with free student loan coaching and assistance navigating the PSLF program.
  • Eligibility as an employer for National Health Service Corps and Colorado Health Service Corps programs.
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