Medical Assistant (MA)

Riverhills Neuroscience•Crestview Hills, KY
•$19 - $25•Onsite

About The Position

Riverhills Neuroscience is hiring a Medical Assistant to support patient care and clinical operations in its Neurology department. The role combines clinical and administrative work, including preparing patients and exam rooms, assisting providers with procedures, maintaining accurate electronic health records, coordinating patient needs, and supporting efficient patient flow. The schedule is Monday through Friday, with no weekends, holidays, or nights. The position is based four days per week in Crestview Hills, Kentucky, and one day per week in Anderson, Ohio; travel between locations may be required. Pay is $19–$25 per hour.

Requirements

  • High school diploma or GED.
  • EMR experience.
  • Excellent customer service skills.
  • Strong written and verbal communication skills, with the ability to share information clearly and professionally.
  • Ability to work independently and as part of a team.
  • Sound judgment, maturity, and professionalism.
  • Comfort working with a diverse patient population, including people with complex needs.
  • Strong multitasking skills and attention to detail in a fast-paced environment.
  • Ability to sit or stand for extended periods throughout the workday.
  • Ability to lift up to 51 pounds, with or without reasonable accommodation.
  • Ability to bend, stretch, push, pull, and transfer patients.
  • Ability to use computers, phones, and standard office and medical equipment regularly.
  • Ability to manage occasional work-related stress and handle multiple demands.

Nice To Haves

  • RMA, CMA, or another medical credential.
  • One to two years of Medical Assistant experience.

Responsibilities

  • Organize patient flow and check schedules to support providers in a timely manner.
  • Room patients promptly and accompany them to exam or procedure rooms.
  • Assist patients with transfers, dressing, specimen collection, and preparation.
  • Perform screenings, collect patient histories, and document information in the electronic health record.
  • Assist providers with clinical procedures as assigned.
  • Support timely patient flow and efficient clinical operations in accordance with provider schedules.
  • Relay instructions to patients and/or family members.
  • Send and receive medical records, lab reports, hospital notes, and referral information.
  • Verify insurance, update demographic information, and maintain accurate patient charts.
  • Schedule appointments and complete required documentation and forms.
  • Manage and update charts to ensure information is complete and accurate.
  • Coordinate and communicate with providers to ensure timely responses to patient needs.
  • Clean and stock rooms and instruments between visits to maintain infection-control standards.
  • Order and restock clinical supplies.
  • Operate sterilizers and other equipment according to maintenance and safety guidelines.
  • Set up exam rooms, instruments, and materials according to clinical protocols.
  • Travel between locations as required.
  • Perform other duties as assigned.

Benefits

  • 401(k) with profit sharing and a 4% company match.
  • Medical, dental, and vision insurance.
  • Long-term and short-term disability insurance.
  • Company-paid life insurance.
  • Paid holidays.
  • Over three weeks of paid time off.
  • Continuing education reimbursement.
  • Uniform allowance.
  • Free parking.
  • Competitive pay based on experience, with a minimum of $19 per hour.
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