Medical Assistant (MA)

Proliance Surgeons•Renton, WA

7d•$22 - $38

About The Position

The Medical Assistant acts as a patient care coordinator and advocate, maintaining clinical supplies, proper documentation, and optimal patient flow and experience while following OSHA/WISHA and other compliance and regulatory guidelines. The role supports direct patient care and clinic procedures, documents patient information and communications, coordinates care and diagnostic testing, and assists providers with medication and referral-related tasks. Training may be provided.

Requirements

High school graduate or equivalent.
Basic knowledge of medical terminology and medications.
Basic computer knowledge and skills, including data entry.
Superior customer service, interpersonal, oral communication, and written communication skills.
Demonstrated integrity, patience, compassion, empathy, and ability to work well with people from varied backgrounds.
Adhere to safety, risk-management, precautionary, and confidentiality procedures, including HIPAA.
Use time efficiently and demonstrate attention to quality, detail, accuracy, and completion.
Demonstrate consistency, timeliness, and dependability.
Work effectively as a team member to support common goals.
Adapt to continuous change and demonstrate flexibility and an ability to learn continuously.
Work with increasing independence and little supervision, follow guidelines and detailed instructions, and overcome obstacles and challenges.
Organize and prioritize work; demonstrate critical thinking and problem-solving skills.
Cope professionally, safely, and efficiently with fast-paced, often stressful situations and unpredictable circumstances.

Nice To Haves

Graduate of an accredited Medical Assistant Program; not required, as training will be provided.
Current Washington State Medical Assistant Certification; preferred but not required.
One to two years of experience in a medical office.
Familiarity with or working knowledge of Electronic Medical Records.

Responsibilities

Assist with direct patient care for office visits, including preparing exam rooms and equipment, maintaining supplies, disposing of contaminated supplies, and sterilizing medical instruments.
Position patients for exams and procedures; collect and prepare laboratory specimens; obtain vital signs, patient history, and chief complaints; and perform other patient-care duties as needed.
Prepare patient exam, dressing, and procedural areas using vigorous aseptic technique.
Support providers during clinic procedures, including holding or positioning patients and handing instruments; this may involve standing for long periods.
Report test results to patients as indicated by the physician in a timely manner.
Document vital information and ensure medication information, health history, and reason for visit are obtained and recorded in the electronic record.
Perform phone triage and post-operative calls, respond to assigned voicemail messages preferably the same business day and no later than 24 business hours, and take required action.
Document all encounters and maintain documentation of visits and communications conducted in person or by phone.
Coordinate care and diagnostic testing at other facilities as indicated by the physician.
Assist providers with electronic prescribing and maintaining medication lists.
Assist providers in maintaining communication with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Follow daily team duties and complete special tasks as assigned.
Follow OSHA/WISHA, safety, risk-management, confidentiality, and other compliance and regulatory guidelines.