Medical Assistant II (Siteman South) - Medical Oncology

Washington University in St Louis • Saint Louis, MO

23h • Onsite

About The Position

The Medical Assistant II prepares and maintains examination rooms and charts, obtains reports and records, and supports patient flow and the smooth operation of the clinical office. The role interacts directly with patients in a clinic setting and performs clinical tasks such as obtaining vital signs, conducting EKGs, performing phlebotomy, and verifying medications. The Medical Assistant II prepares for office hours, assists with examinations, procedures, and lab tests, and may support medication renewals and authorizations or administer medications under physician or nurse practitioner orders and department guidelines.

The position also supports communication, documentation, and care coordination by routing messages, answering basic patient and family questions, completing paperwork, and helping schedule appointments, tests, procedures, surgeries, admissions, and follow-up care. It monitors supplies and equipment, cleans and stocks examination rooms, and sterilizes instruments. The role follows HIPAA, OSHA, state, federal, and WashU requirements; maintains competencies; participates in education and cross-training; and contributes to quality improvement activities. The work takes place in a normal office and direct patient-care environment, with exposure to blood-borne pathogens and use of protective devices.

Requirements

• High school diploma or equivalent high school certification, or a combination of education and/or experience.
• Registered or Certified Medical Assistant with six months of related work experience. Related fields may include military medic, emergency medical technician, Nurse’s Aide, physical therapy or nurse technician, and certified athletic trainer.
• Medical Assistant credentials must be obtained through an in-person proctored exam from NHA, AAMA, or AMT; credentials from other certifying bodies may be accepted with Human Resources approval.
• Alternatively, a graduate of an accredited nursing program such as RN/LPN, or a comparable allied health training program, with at least one year of relevant experience.
• Provide proof of Medical Assistant certification or registration with successful completion of the certification exam within six months of hire, or within a shorter period if specified by the hiring manager. Online-proctored exams do not satisfy this credential requirement.
• Basic Life Support certification; online certifications without a skills assessment component do not satisfy this requirement.
• No specific work experience is required in the general work-experience listing; the additional required qualifications specify related experience for credentialed applicants or relevant experience for the stated substitution.
• A driver's license is not required.

Nice To Haves

• Two years of Medical Assistant work experience.
• Skills in anatomy, clinical care, communication, cross-functional teamwork, electrocardiography (EKG), electronic medical records (EMR), Epic EHR, HIPAA compliance, interpersonal communication, interpersonal relationships, medical terminology, OSHA compliance, patient care, patient medications, phlebotomy, physiology, and vital signs.

Responsibilities

• Interact directly with clinic patients and perform clinical tasks, including obtaining vital signs, conducting EKGs, performing phlebotomy, and verifying medications.
• Prepare for office hours by obtaining charts, scheduling tests, and preparing examination rooms.
• Assist with examinations, procedures, and laboratory tests.
• May assist with renewal and authorization of non-narcotic medications under standing orders and department guidelines.
• May administer medications, including vaccines and intramuscular or subcutaneous injections, under physician or nurse practitioner orders.
• Direct patient flow, assist with special procedures and treatments, and complete requisitions.
• Route phone messages, patient questions, and telephone communications to appropriate personnel.
• Support care coordination by calling patients with test results, scheduling appointments and follow-ups, assisting with return calls, and scheduling surgeries, diagnostic procedures, and admissions.
• Monitor new and return patient contacts, including appointment and follow-up scheduling.
• Complete paperwork and documentation in a timely manner and answer basic patient and family questions about treatments, diagnoses, and procedures.
• May complete requisitions and orders according to WashU guidelines.
• Monitor supply inventory and ensure supplies, equipment, and garments are available and comply with regulations.
• Clean and stock examination rooms and sterilize instruments.
• Maintain HIPAA compliance, skills, and competencies; participate in in-services, staff programs, continuing education, and cross-training.
• Comply with OSHA and applicable state and federal regulations and standards.
• Participate in quality improvement activities to support appropriate clinical outcomes.
• Perform other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays or coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Eligible employees receive a defined contribution 403(b) retirement savings plan, with employee and university contributions starting at 7%.
• Wellness resources include wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, an employee assistance program, financial resources, and access to dietitians.
• Four weeks of caregiver leave to bond with a new child and family-care resources for childcare and adult care.
• Tuition coverage for employees and their families, including dependent undergraduate tuition up to 100% at WashU and 40% elsewhere after seven years of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED