Medical Assistant - General Surgery

Summit Health•Berkeley Heights, NJ

About The Position

The Medical Assistant (MA) assists a physician, PA, or NP with clerical duties, patient flow, patient care, and procedures. The role supports examination-room preparation and upkeep, patient visits, scheduling, documentation, supplies, and the transition of care to urgent care or a hospital. The MA also provides scribing services, works within their scope of practice, and performs other duties as assigned or needed. The position requires the ability to commute to satellite offices as needed and flexibility with various work schedules.

Requirements

High school diploma or equivalent.
Graduation from an accredited medical assistant or phlebotomy program.
0–1 year of related work experience.
Basic Life Support (BLS) certification, or obtain it within 30 days of hire.
Ability to communicate in English, orally and in writing.
Ability to organize and perform multiple tasks in a timely manner.
Basic proficiency in computer use.
Ability to commute to satellite offices as needed.

Nice To Haves

2–4 years of related work experience.

Responsibilities

Prepare examination rooms, escort patients into rooms, and clean rooms after examinations.
Maintain efficient patient flow and ensure proper preparation and relevant information for patient visits.
Communicate and provide care consistent with patients’ age, cultural, spiritual, and developmental needs.
Answer and direct telephone calls appropriately and take accurate messages.
Schedule appointments accurately according to departmental guidelines.
Stock examination rooms and assist with ordering and maintaining supplies.
Reconcile encounters daily and accurately according to policy guidelines.
Communicate problems, concerns, and issues promptly and appropriately to the Supervisor and/or Manager.
Work within the scope of practice.
Obtain and document vital signs, including blood pressure, temperature, pulse, height, and weight, as required.
Review and update medication lists and document known allergies in the EHR; follow prescription-control and refill procedures.
Enter orders, schedule appointments, and provide referrals and/or consult orders in the PMS and EHR appropriately and in a timely manner.
Follow universal safety precautions when administering medications and disposing of medical waste.
Maintain proficiency with department-specific equipment, troubleshoot issues, and promptly report malfunctions.
Facilitate transitions of care to urgent care or a hospital.
Provide scribing services.
Perform other assigned duties and recognize and complete duties that need to be performed even if not directly assigned.