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Medical Assistant III Plastic Surgery

Corewell Health•Royal Oak, MI
•Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Plastic Surgery clinic at Royal Oak Hospital. Under the direction of management and physician leadership, this role performs and oversees clinical activities that support the delivery of primary and preventive health care. Duties include maintaining patient flow, performing technical procedures and laboratory protocols under provider direction, and helping management maintain efficient office operations in line with policies and procedures and Corewell Health’s “Service First” philosophy. The Medical Assistant III assists physicians and other providers with patient care management, collaborates with clerical staff to optimize clinic operations, and interacts with outside healthcare facilities and agencies regarding patient care and insurance. The role maintains current competencies and may explain processes and workflows to leadership and accreditation bodies. It also provides front-office coverage and coverage in other departments or locations as needed. As part of their primary duties, the employee is formally assigned two additional responsibilities, each accounting for at least 20% of dedicated time. Options include care-gap identification and outreach, residency clinic duties, high-level disinfection, new-hire precepting, participation in or leadership of special programs or grants, care management, qualified language interpretation, serving as an EPIC or competency super user, advanced provider support, or a multisite/flexible float-pool assignment. This is a full-time position with 40 scheduled hours per week, a day shift, variable hours, and a Monday-to-Friday work schedule. The primary location is Royal Oak Hospital in Royal Oak, Michigan. Corewell Health offers a $1,000 sign-on bonus to external applicants and describes a comprehensive benefits package, an on-demand pay program, discounts, optional insurance products, and retirement savings options with employer contributions and matching. Benefits eligibility depends on employment type and status.

Requirements

  • High school diploma or equivalent.
  • Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
  • At least 1 year (12 months) of medical assistant experience; or completion of a Corewell Health medical assistant internship and 6 months of medical assistant experience; or completion of a Corewell Health medical assistant apprenticeship program.
  • Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
  • One of the listed medical assistant credentials within 90 days: CMA (AAMA), RMA (AMT), ARMA, NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
  • Michigan Practical Nurse (LPN) license upon hire.

Responsibilities

  • Assist physicians and other providers with primary healthcare and patient care management.
  • Maintain patient flow and support delivery of primary and preventive health care.
  • Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
  • Support office efficiencies and clinic operations in accordance with policies and procedures.
  • Collaborate with clerical staff to optimize operations and patient flow.
  • Interact with outside healthcare facilities and agencies regarding patient care and insurance.
  • Maintain updated competencies and demonstrate the ability to explain processes and workflows to leadership and accreditation bodies.
  • Perform front-office duties to provide coverage as needed.
  • Provide coverage in other departments or locations as needed.
  • Demonstrate excellent customer service and support patient- and family-centered care.
  • Perform two formally assigned additional responsibilities as part of primary duties, each requiring at least 20% of dedicated time. Options include care-gap identification and outreach, residency clinic duties, high-level disinfection, new-hire precepting, special programs or grants, care management, qualified language interpretation, EPIC or competency super-user duties, advanced provider support, or multisite/flexible float-pool assignment.

Benefits

  • Comprehensive benefits package
  • On-demand pay program powered by Payactiv
  • Discounts directory
  • Optional identity theft protection
  • Optional home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • $1,000 sign-on bonus for external applicants

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