Medical Assistant- Epping Family Practice

Beth Israel Lahey Health•Epping, ND

4d•$20 - $29

About The Position

The Medical Assistant provides clerical, clinical, and business support to the practice under the direct supervision of a Nurse, Nurse Practitioner, Physician Assistant, or Physician. The role includes preparing for patient visits, taking vital signs, reconciling medications, assisting with examinations and procedures, and supporting patient communication and follow-up. Medical Assistants may also perform administrative functions and, in some practices, scribe provider encounters. The position may provide coverage at other Core Offices as needed.

Requirements

For hires after November 28, 2011, CMA, RMA, or CCMA certification/registration is required within six months of hire, or the employee must be credentialed through a formal training program that includes testing of knowledge.
BLS certification within six months of hire.
Must be vaccinated against influenza as a condition of employment.

Responsibilities

Perform pre-visit work, obtain vital signs, reconcile medications, and assist providers with examinations and procedures.
Clean and prepare instruments for sterilization as required; clean and stock examination rooms.
Respond to patient phone and portal messages on the same day, following standard work procedures and messaging policy.
Use standing protocols to complete pre-visit work, close gaps in care, administer vaccines, and complete prescription refills.
May schedule pre-admission and diagnostic testing and make follow-up calls to patients after surgery.
Perform administrative duties as needed, including greeting patients, check-in and check-out, scheduling, answering telephones, taking messages, organizing and filing charts, handling patient records, collecting co-pays and balances, posting payment and adjustment transactions, and balancing the daily journal.
Follow established Core policies and procedures and federal regulations, including patient confidentiality, quality assurance, safety, environmental, and infection-control standards.
Participate in the daily huddle, complete required actions, and communicate effectively as a member of the care team.
In some practices, accompany providers into examination rooms and accurately document encounters; order labs, referrals, and prescriptions recommended by the provider.
Monitor care-team metrics to evaluate improvement metrics and outcomes.
Provide coverage for other Core Offices as needed based on priorities, and perform other duties as assigned.