Medical Assistant Family Practice

Allina Health System • Coon Rapids, MN

1d

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The organization’s mission is to provide exceptional care by preventing illness, restoring health, and providing comfort. It emphasizes whole-person care, employee well-being, and career development.

The Medical Assistant supports providers and nursing staff in delivering timely, quality patient care. The role works with patients of varying ages and different providers, and may involve observing or assisting with procedures. The position is 0.9 FTE, or 72 hours per two-week pay period, with nine-hour day shifts Monday through Friday, 6:45 a.m. to 4:15 p.m., and one day off per week. There are no weekends, evenings, or holidays. A $2,000 starting bonus is available to eligible external candidates.

The Medical Assistant helps room patients, manage patient flow, gather and document patient information, administer medications and injections, assist with procedures, and communicate with patients. The role also supports specimen handling, test-result coordination, delegated electronic medical record messages, and upkeep of exam, medication, and supply rooms. Other duties may include front-desk coverage, patient registration or scheduling backup, and patient transportation.

The position requires a completed Medical Assistant program or comparable healthcare education program with a similar scope of clinical training. Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum. Candidates must meet one of the listed BLS certification or training requirements.

Requirements

• Must be at least 18 years of age and have the education and/or experience needed to meet the required principal competencies.
• Must have completed a Medical Assistant program or a comparable healthcare education program with a similar scope of clinical training.
• Candidates with fewer than six months of Medical Assistant experience must have completed at least 160 hours of clinical externship or equivalent clinical practicum.
• Must have current BLS certification from the American Heart Association, current BLS certification from the American Red Cross, or complete Allina in-house BLS training within 30 days of hire.

Nice To Haves

• High school diploma or GED.
• Previous Medical Assistant experience.
• Medical terminology knowledge.
• Medical Assistant certification preferred; acceptable certifications are CMA (AAMA), RMA (AMT), CCMA (NHA), NCMA (NCCT), or CMAA (NHA).

Responsibilities

• Room patients, manage patient flow, and obtain adequate patient medical information and data.
• Collect and confirm patient information through interviews, questionnaires, and vital signs, and document it accurately in the electronic medical record (EMR).
• Help patients prepare for physician examinations, providing psycho-emotional support as needed.
• Collect, label, and process specimens; facilitate obtaining laboratory and imaging results.
• Respond to electronic medical record in-basket messages as delegated by a registered nurse or provider.
• Provide backup for front-desk duties, patient registration, and scheduling as needed.
• Perform patient-care tasks delegated by a provider or registered nurse, including injections and assistance with procedures.
• Support patient care and reinforce information about tests, laboratory work, procedure preparation, treatment plans, prevention, and other health topics.
• Coordinate test and procedure results with a provider or registered nurse.
• Prepare refill information for provider review and prescribing as needed.
• Assist with patient transportation as needed.
• Promote a safe environment for patients, visitors, and employees; report environmental risks and equipment malfunctions to a supervisor and through safety huddles.
• Use equipment according to policies, procedures, manufacturer directions, and standards.
• Follow policies, procedures, standard work, and proper techniques when providing patient care.
• Clean, stock, and maintain inventory for exam, medication, and supply rooms.
• Report acute problems and changes in patient condition.
• Apply high-reliability safety principles to all interactions.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support benefits to help navigate the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, resources, personal coaching, and tools.
• A $2,000 starting bonus for eligible external talent.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed