Medical Assistant - Family Practice

Bayfront Health•Lutz, FL

3d•Onsite

About The Position

The Medical Assistant provides patient care in an ambulatory Family Practice setting under the direction and supervision of a physician or Advanced Practice Provider (APP). The role supports clinical examinations and procedures, gathers patient information, documents care, coordinates referrals and testing, processes calls, and enters orders under provider direction. The position is located in Lutz, Florida, and is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m. The Medical Assistant works collaboratively with clinical, administrative, and operations staff and is accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. The role requires adherence to Orlando Health and department policies, patient-safety and infection-control practices, and standards for patient rights, quality assurance, and regulatory compliance. Candidates must have a high school diploma or equivalent and successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting. Current American Heart Association BLS Healthcare Provider certification is required. For individuals hired after January 1, 2015, an accepted Medical Assistant certification must be maintained within six months of hire; certifications from agencies not listed may be considered case by case.

Requirements

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school, or verifiable applicable work experience in a patient-care setting.
Current American Heart Association BLS Healthcare Provider Certification.
If hired after January 1, 2015, maintain a current qualifying Medical Assistant certification within six months of hire. Accepted certifications listed include CCMA (NHA), CMA (AAMA), CMAC (AMCA), NCMA (NCCT), NRCMA or NRCAMA (NAHP), RMA (AMT), or RMA (ARMA). Other accepted Medical Assistant certifications or registrations may be considered case by case.
Knowledge and skills to provide care and assess data appropriate to the age-specific needs of assigned patients.

Responsibilities

Communicate effectively and professionally with patients and family members.
Collaborate with administrative and operations staff.
Gather patient data through interviews and observation.
Help patients and families prepare for examinations.
Assist the physician or APP during examinations and procedures.
Demonstrate competency in practice-defined tasks and skills.
Document treatments, procedures, and patient education according to Orlando Health and department policies.
Act as a patient liaison to arrange specialty testing or physician consultations and provide scheduling information.
Process incoming and outgoing calls independently and professionally using sound clinical judgment.
Enter medication, laboratory, and diagnostic imaging orders into the electronic medical system under provider direction.
Follow Orlando Health and department policies, procedures, value statements, and Commitment to Excellent standards.
Maintain patient-safety practices and comply with infection-control standards.
Maintain reasonably regular and punctual attendance in accordance with applicable policies and laws.
Comply with Orlando Health policies and procedures.
Demonstrate knowledge and skills to provide care and assess data appropriate to the age-specific needs of assigned patients.
Participate in Quality Assurance and Quality Indicator activities as assigned.
Demonstrate awareness of medical/legal issues, patient rights, and regulatory and accrediting requirements.
Use supplies efficiently.
Assist the business office as needed with reception, scheduling, and patient discharge.