Medical Assistant III Plastic Surgery

Corewell Health • Royal Oak, MI

3d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Plastic Surgery practice at Royal Oak Hospital. Under the direction of management and physician leadership, this role performs and oversees clinical activities that support patient flow and the delivery of primary and preventive health care. Duties include performing technical procedures, laboratory protocols, and other clinically oriented activities as directed by a physician or provider. The Medical Assistant III also supports office efficiency and operations, physicians, clinic staff, and management in keeping with Corewell Health’s “Service First” philosophy.

The role assists physicians and providers with primary health care and patient care management, works with clerical staff to optimize clinic operations and patient flow, and interacts with outside health care facilities and agencies on patient care and insurance matters. The Medical Assistant III maintains competencies and may speak with leadership and accreditation bodies about processes and workflows. Front-office coverage and coverage in other departments or locations may also be required. The position formally includes at least two additional assigned responsibilities, each accounting for at least 20% of dedicated time, selected from the responsibilities listed in the posting.

The position is full-time, with 40 scheduled hours per week on a day shift. Hours are variable; workdays are Monday through Friday, with no weekend frequency listed. The primary location is Royal Oak Hospital in Royal Oak, Michigan.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience. The posting notes an exception for team members with other certifications and hire dates before November 1, 2025.
• At least 1 year (12 months) of medical assistant experience; or completion of a Corewell Health medical assistant internship and 6 months of medical assistant experience; or completion of the Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• Within 90 days, one of the following medical assistant credentials: CMA from AAMA; RMA from AMT; ARMA certification; NCMA from NCCT; CCMA from NHA; or NRCMA from NAHP.
• Michigan Licensed Practical Nurse (LPN) license upon hire.

Responsibilities

• Assist physicians and providers with primary health care and patient care management.
• Maintain patient flow and support delivery of primary and preventive health care.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Support office efficiencies and operations in accordance with policies and procedures.
• Collaborate with clerical staff to optimize clinic operations and patient flow.
• Interact with outside health care facilities and agencies regarding patient care and insurance.
• Maintain updated competencies and demonstrate the ability to discuss processes and workflows with leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrate excellent customer service and support patient- and family-centered care.
• Perform at least two formally assigned additional responsibilities, each representing at least 20% of dedicated time, selected from: primary care gaps-in-care identification, outreach, and chart preparation; residency clinic role; high-level disinfection; designated new-hire preceptor; participation in or leadership of special programs or grants such as CPC Plus, SIM, Vaccine for Child Program, process improvement, or service excellence ambassador; care management (PDCMs); qualified language interpreter; EPIC or specific-competency super user; advanced provider support, including assistance with complex procedures and/or infusion/chemo scheduling; or multi-site/flexible float-pool assignment.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• $1,000 sign-on bonus for external applicants.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED