Medical Assistant III Plastic Surgery

Corewell Health • Royal Oak, MI

1d • Onsite

About The Position

Corewell Health is hiring a Medical Assistant III for its Plastic Surgery HOPD at Royal Oak Hospital. Under management and physician leadership, the Medical Assistant III performs and oversees clinical activities, including supporting patient flow and primary and preventive care, performing technical procedures and laboratory protocols, and assisting with patient care management. The role supports office efficiency and the physicians, clinic staff, and management while promoting customer satisfaction and Corewell Health’s “Service First” philosophy.

The Medical Assistant III collaborates with clerical staff to optimize operations and patient flow, interacts with outside healthcare facilities and agencies regarding patient care and insurance, maintains competencies, and demonstrates the ability to explain processes and workflows to leadership and accreditation bodies. The position also provides front-office coverage and may cover other departments or locations as needed. Two additional assigned responsibilities—each accounting for at least 20% of dedicated time—are required from the listed options, such as care-gap outreach, precepting, high-level disinfection, care management, interpreter services, or advanced provider support.

Requirements

• High school diploma or equivalent.
• Completion of a competency-based accredited medical assistant program, including a clinical rotation, or equivalent experience.
• One year (12 months) of medical assistant experience; or completion of the Corewell Health medical assistant internship and six months of medical assistant experience; or completion of the Corewell Health medical assistant apprenticeship program.
• Basic Life Support certification from the American Heart Association or American Red Cross within 30 days of hire.
• One of the following within 90 days: Certified Medical Assistant (AAMA), Registered Medical Assistant (AMT), Medical Assistant—American Registry (ARMA), Certified Medical Assistant (NCCT), Certified Clinical Medical Assistant (NHA), or Registered Certified Medical Assistant (NAHP). A Michigan Practical Nursing license is listed as an alternative required credential upon hire.

Responsibilities

• Support patient flow and delivery of primary and preventive healthcare.
• Perform technical procedures, laboratory protocols, and clinically oriented activities under physician or provider direction.
• Assist management in achieving office efficiencies and supporting physicians, clinic staff, and management.
• Act as an assistant to the physician or provider by providing primary healthcare and patient care management.
• Collaborate with clerical staff to optimize clinic operations and patient flow.
• Interact with outside healthcare facilities and agencies involving patient care and insurance.
• Maintain updated competencies and explain processes and workflows to leadership and accreditation bodies.
• Perform front-office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Provide excellent customer service and support patient- and family-centered care.
• Perform two formally assigned additional responsibilities, each accounting for at least 20% of dedicated time, from the options listed in the posting.

Benefits

• $1,000 sign-on bonus for external applicants.
• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED