Medical Assistant, Plastic Surgery

Sutter Health•Palo Alto, CA

About The Position

The Medical Assistant provides clinical and clerical support to providers and members of patient care teams by performing back-office and patient-related tasks that support high-quality care. The role helps maintain smooth patient and department workflows and assists the patient care team in implementing the medical plan of care. The Medical Assistant uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. All duties are performed under the direction of a clinician. This is a regular, full-time, non-exempt position in Plastic Surgery at Sutter Health’s PAMF-Palo Alto Medical Foundation PAD. The schedule is days, Monday through Friday, eight hours per day, totaling 40 hours per week. No weekend work is required. The pay range is $33.66 to $47.12 per hour; the applicable range may vary based on primary work location. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
Graduate of a Medical Assistant program; diploma must be presented within 90 days.
Completion of a 160-hour Medical Assistant externship, verified on the MA school website.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competency and validation in basic Medical Assisting skills, including taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including the ability to prioritize assignments and meet deadlines within standardized operating procedures and scientific methods.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records (EHR).
Ability to work independently and as part of a team, including managing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and members of the patient care team.
Perform back-office and patient-related tasks that support the delivery of high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain confidence and cooperation from patients, their families or support groups, and other healthcare providers.
Perform all duties under the direction of a clinician.