Gap Intern/Medical Assistant, Plastic Surgery

Boston Center for Plastic Surgery•Newton, MA

1d•$23 - $35

About The Position

Boston Center for Plastic Surgery, part of the APDerm Network of Practices, seeks a polished, energetic, and compassionate Gap Intern/Medical Assistant to support patient care in a fast-paced, patient-centered plastic surgery and dermatology setting. The role offers exposure to general, surgical, and cosmetic dermatology; mentorship from practicing dermatologists; patient-care experience; medical school interview training; and collaboration with other Gap Interns. Gap Interns are employed with the expectation of working for 1–3 years before transitioning to medical school or a physician assistant program. Under the general supervision of the clinician and reporting directly to the Practice Manager, the employee provides direct and indirect care to an assigned group of patients. Duties include documenting visits, preparing patients and rooms, assisting with procedures, providing patient education and aftercare instructions, maintaining clinical supplies and equipment, and supporting clinical trials. The position may require work and travel between multiple brand or regional practice locations, including coverage for clinician absences.

Requirements

Bachelor’s degree from an accredited college or university.
Strong interpersonal and customer service skills for professional communication with patients, family members, clinicians, and colleagues.
Strong problem-solving and analytical abilities.
Excellent computer skills for entering and retrieving clinical information.
Critical thinking and good judgment.
Organizational skills and ability to multitask and prioritize daily assignments.
Willingness and ability to travel or commute to multiple practice locations as needed.

Responsibilities

Scribe and document office visits in the computer and electronic medical record.
Provide cross-coverage and travel to practice locations as needed, including coverage for clinician vacations, sick calls, and paid time off.
Prepare materials, equipment, rooms, and supplies for clinician visits and procedures; monitor inventory and expiration dates and complete suture inventory.
Obtain and electronically record patient histories and chief complaints, and update problem lists, allergies, pharmacy, medications, and skin cancer history as indicated.
Escort patients, prepare them for appointments and procedures, and perform pre-visit tasks such as suture or dressing removal under clinician direction.
Assist clinicians with biopsies, surgeries, treatments, cosmetic procedures, and other examinations; perform suture removal and other clinician-directed procedures.
Provide and review patient education, including surgical and cosmetic aftercare, testing and procedure instructions, and biologic injection protocols; document patient understanding.
Sterilize and package instruments; collect and label specimens; maintain pathology records and logs.
Follow laser safety protocols and standard precautions, and assist with OSHA daily and monthly checks and maintenance of the OSHA log.
Mix and dose medications as directed, including buffered lidocaine, Kenalog, sclerotherapy preparations, and Botox for cosmetic and hyperhidrosis use.
Perform subcutaneous and intramuscular medication injections when competency is demonstrated and supervisory agreement is in place.
Observe and report abnormal symptoms or behavior, and seek clinician guidance for treatment adjustments or complications.
Organize and prioritize daily tasks to support smooth clinical schedules and meet patient needs.
Support training of new medical assistants and Gap Interns, and retraining of current staff, as needed.
Handle communications and patient information through approved channels while following HIPAA requirements and maintaining confidentiality and patient rights.
Complete required training by deadlines and follow APDerm policies, procedures, industry standards, laws, and regulations.
Lead clinical trials of topical products and creams; explain study guidelines, assess eligibility, provide study products and paperwork, follow up with participants, document progress, schedule appointments, take before-and-after photographs, and compile final results in presentations or graphical formats.
Maintain an ONETeam mindset reflecting the company's values of Positivity, Productivity, and Professionalism.