Medical Assistant (MA)

Lumera Healthcare•Paducah, KY

9d•$16 - $17

About The Position

Lumera Healthcare is seeking a compassionate, dependable, and motivated Medical Assistant to work closely with medical providers and clinical staff. The role supports efficient patient care, accurate documentation, day-to-day clinical operations, and an exceptional patient experience. Medical Assistants help connect patients with providers and contribute to professional, compassionate, and efficient care.

Requirements

Strong communication and patient-service skills.
Excellent organization and attention to detail.
Ability to multitask in a fast-paced healthcare environment.
Comfort using electronic health records and other computer systems.
Dependable, professional, compassionate, and team-oriented.
Ability to maintain confidentiality and professional boundaries.

Nice To Haves

Medical Assistant experience preferred.
Medical Assistant certification preferred.
Behavioral health or outpatient healthcare experience is a plus.

Responsibilities

Assist medical providers with incoming phone and fax requests, including medication refill requests.
Maintain timely and accurate documentation in patient records and facility databases.
Communicate with providers, nursing staff, patients, pharmacies, and other appropriate personnel.
Prepare patients and exam rooms for appointments, procedures, and clinical services.
Obtain and document vital signs, medical histories, symptoms, medications, insurance information, and changes in patient conditions.
Assist providers during routine examinations, outpatient procedures, and other clinical services.
Collect and prepare appropriate specimens for laboratory analysis as directed.
Prepare and administer medications under the direction of a supervising physician or nurse practitioner and within the employee's permitted scope of practice.
Schedule patients according to practice guidelines and protocols.
Assist with patient check-in and check-out and other daily office activities as needed.
Contact insurance companies to verify benefits, copayments, and deductibles, and assist with required prior authorizations.
Maintain accurate patient and staff records and correct documentation errors when identified.
Protect confidential medical, personal, financial, and employment information in accordance with HIPAA and Lumera policies.
Provide compassionate, professional support to patients throughout their visits.
Assist with patient concerns and complaints and communicate opportunities for process improvement.
Attend required staff meetings and training and maintain knowledge of Lumera policies and procedures.
Perform additional duties as assigned.