Medical Assistant - Primary Care - Pineville

Tryon Medical Partners•Pineville, NC

8d•Onsite

About The Position

The Certified Medical Assistant supports the Primary Care team at Pineville, performing clinical, administrative, environmental, and logistical duties. The role assists physicians and physician assistants with patient care, maintains patient records and communications, supports patient flow and appointments, and helps keep clinical spaces, instruments, and supplies ready for use. Medical assistants must follow the MA scope of practice and protect patient health information through confidentiality, authorized treatment access, and data security. This is a full-time position, Monday through Friday, 8 a.m. to 5 p.m., and may require work at different Tryon office locations as needed.

Requirements

High school diploma or equivalent and completion of an accredited Medical Assisting program (CAAHEP or ABHES).
Medical Assistant certification.
Maintain American Heart Association or American Red Cross BLS certification.
Complete the Hepatitis B Vaccine and Flu Vaccine Form; vaccination may be declined by submitting a declination form or documented from a previous employer.
Complete a TB test.
At least one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of an externship completed in a medical office.
Experience with electrocardiograms (EKG), vital signs, venipuncture, capillary procedures, and injections.
Experience using an EHR.
Experience serving customers in person and by phone.
Ability to walk, stand, sit, lift, reach, stoop, bend, push, and pull consistently.
Ability to lift and support 35 pounds.
Ability to concentrate on details and use a computer for long periods.

Responsibilities

Escort patients to exam and procedure rooms; interview patients; obtain vital signs, weight, and patient history; perform screenings and examination preparations; and document information in the patient chart.
Assist patients with walking, transfers, dressing, and specimen collection.
Perform nursing procedures under the supervision of a physician or physician assistant and assist them in exam rooms.
Provide patient and family instructions as directed by the physician or physician assistant, including guidance on assistive devices, body mechanics, and home care.
Respond to patient-care telephone calls and messages; take messages and provide feedback or answers to patient, physician, and pharmacy calls as directed.
Collect and process messages and information from patients and front-office staff for physicians and physician assistants.
Administer drugs by routes other than IV, including injections; assist with minor surgery, surgical tray setup, pre- and post-surgical care, dressings, and suture removal.
Initiate laboratory procedures in accordance with OSHA guidelines and quality-control methods; perform CLIA-waived testing, capillary punctures, and venipunctures; and handle specimens including urine, throat, vaginal, stool, and sputum samples.
Initiate electrocardiography testing, including mounting.
Schedule appointments and referrals, follow up to ensure physician orders are completed, process medication refills, reconcile labs, and complete medication forms and prior authorizations.
Monitor and check assigned Athena and other assigned boxes for coverage.
Assemble and maintain patients’ health information, including symptoms, medical history, examination results, X-ray reports, lab tests, diagnoses, and treatment plans.
Ensure reports, labs, and other information are available in medical records before appointments; review forms for completion, identification, signatures, and required EHR information.
Communicate with physicians and other health care professionals to clarify diagnoses or obtain additional information.
Obtain and send patient medical records and ensure records are sent within one work day of chart completion to physicians involved in a patient’s care.
Obtain lab and X-ray reports, hospital notes, and referral information; complete forms and requisitions; schedule physician and ancillary appointments; and update charts so information is complete and appropriately filed.
Alert physicians when charts are incomplete or have not been completed within established time standards.
Check schedules and organize patient flow.
Set up instruments and equipment according to department protocols; clean exam and procedure rooms, instruments, and equipment between patient visits.
Perform medical and surgical asepsis, sterilization, instrument wrapping, and autoclaving; clean sterilizers according to the maintenance schedule and keep appropriate records.
Stock exam rooms; order, sort, and store supplies; dispose of and monitor biohazard waste; and maintain required logs and checks, including refrigerator temperatures, emergency medications, expired medications, oxygen, and cold sterilization fluid changes.
Perform other duties as assigned.