Medical Assistant - Primary Care

Community Health Systems Professional Services Corporation•Fort Wayne, IN

About The Position

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. The role assists with medical procedures, maintains exam rooms, facilitates patient intake, and helps ensure efficient clinic operations while providing excellent service to patients and staff. The position includes assisting providers with non-invasive procedures, preparing patients and exam rooms, conducting intake and documentation, supporting clinic administration, maintaining supplies and equipment, and educating patients on health-related topics. The Medical Assistant is also expected to maintain reliable attendance and comply with applicable policies and standards.

Requirements

Completion of a Medical Assistant program from an accredited school is preferred.
0–1 years of experience in a medical practice setting or completion of an externship program is required.
Knowledge of medical office procedures and patient care techniques.
Basic proficiency in computer applications such as Microsoft Office and medical record systems.
Strong interpersonal skills and ability to provide exceptional service to patients and staff.
Understanding of medical terminology and infection control practices.
Effective time management, organizational, and multitasking skills.
Critical thinking abilities to analyze situations and develop appropriate solutions.
Ability to maintain confidentiality and handle sensitive information.
BCLS (Basic Life Support) certification issued by the American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) is required.

Nice To Haves

Completion of a Medical Assistant program from an accredited school.

Responsibilities

Assist providers with non-invasive medical procedures, including taking vital signs and preparing patients for exams.
Prepare and clean exam rooms before patient visits and clinical procedures.
Perform patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
Review and maintain daily logs and documentation.
Support administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
Maintain an organized workload and provide prompt, courteous, and efficient service to providers, patients, and visitors.
Monitor and requisition supplies and equipment to maintain appropriate inventory levels and functionality.
Educate patients on medications, diets, and other health-related topics, and address questions to ensure understanding.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.