The Medical Assistant supports smooth and efficient practice operations and contributes to BIDMC’s goal of providing extraordinary care. The role communicates courteously with patients, coworkers, and the public in person and by phone. Alongside medical assisting duties, the Medical Assistant performs administrative tasks such as greeting patients, checking them in, and scheduling. The position also assists patients with physical or psychological limitations with ambulation and patient-care functions. The Medical Assistant performs clinical tasks such as taking vital signs, measuring height and weight, conducting EKGs and phlebotomy, assisting with routine procedures, point-of-care testing, and specimen collection. The role maintains clean, stocked, and organized patient-care areas and equipment; supports patient flow; and uses the electronic medical record system for documentation, order entry as directed, and prescription-renewal queues for provider review. The position does not authorize the employee to perform licensed-personnel duties such as medication administration, drawing up medications, or flushing IVs. The role also supports clinical and administrative workflows by preparing schedules and patient charts, coordinating correspondence, monitoring patients and visitors, communicating delays, and serving as a liaison between patients and practice staff. The stated schedule is four 10-hour day shifts and every other weekend.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED