Medical Assistant Jobs in Oakland, OK

About The Position

Requirements

• High school diploma or GED equivalent.
• Meet one of the stated clinical qualification pathways: graduate of a Medical Assistant program with a formal clinical externship of at least 160 hours; graduate of a Medical Assistant program without an externship and have at least one year of clinical medical-assisting experience within the past five years; hold a current professionally recognized Medical Assistant certification and have at least one year of clinical medical-assisting experience; be a Licensed Practical Nurse (LPN); be a licensed Paramedic or Emergency Medical Technician (EMT) with at least one year of clinical experience in a medical setting within the past five years; or be military-trained medical personnel with at least one year of clinical experience in a medical setting within the past five years.
• Successfully complete all components of Henry Ford Health ambulatory orientation.
• Hold current BLS-C upon hire or successfully complete it by the end of orientation.
• Meet or exceed Henry Ford Health customer service responsibilities, standards, and behaviors, including communication, ownership, understanding, motivation, sensitivity, excellence, teamwork, and respect.
• Practice customer-service skills through ongoing training and in-services.
• Be self-directed, flexible, committed to teamwork, willing to take initiative and learn, open to new learning experiences, respectful of diversity without judgment, and demonstrate customer-service values.
• Basic computer knowledge and keyboarding skills are preferred.
• Ability to perform a wide variety of clinical skills related to ambulatory patient care is preferred.
• Problem-solving ability is preferred.
• Effective interpersonal and communication skills are preferred.
• EPIC electronic medical record experience is preferred.

Nice To Haves

• Basic computer knowledge and keyboarding skills.
• Ability to perform a wide variety of clinical skills related to ambulatory patient care.
• Problem-solving ability.
• Effective interpersonal and communication skills.
• EPIC (Electronic Medical Record) experience.

Responsibilities

• Escort patients to exam rooms and prepare them for examinations, procedures, and treatment.
• Obtain and record vital signs and patient histories in the electronic health record (EHR).
• Prepare, set up, and assist with examinations, procedures, and treatments according to protocols and policies.
• Prepare, administer, and document medications and immunizations as ordered by the supervising provider, following medication-administration requirements and maintaining accurate records.
• Document care provided during patient visits in the EHR.
• Recognize and respond to emergencies.
• Monitor and respond to patient requests by telephone, In Basket message, and/or My Chart within identified time frames, and document responses in the EHR.
• Enter medication, radiology, and laboratory orders in the EHR for provider sign-off.
• Discharge patients and provide after-visit instructions as directed by the provider.
• Prepare medication refill requests for provider review and signature.
• Collect and transport specimens, perform CLIA-waived tests, and perform electrocardiography, respiratory, and other testing as needed.
• Perform phlebotomy, including venipuncture and capillary puncture.
• Serve as a liaison between patients and medical staff regarding problems or complaints.
• Schedule, coordinate, and monitor appointments and schedule outpatient procedures.
• Apply third-party and managed-care policies, procedures, and guidelines; obtain insurance pre-authorizations; and enter referrals for provider sign-off.
• Participate in departmental and divisional quality assessment and improvement programs.
• Follow standard precautions, hand-washing practices, and biohazardous-material disposal procedures; apply aseptic and sterile techniques.
• Clean instruments and equipment, comply with safety standards, and maintain compliance with regulatory requirements for practice, environment, and documentation.
• Advocate for patients, explain office policies and procedures, and provide information within the scope of practice and as directed by the supervising physician on health maintenance, disease prevention, and treatment-plan compliance.
• Identify community resources to support individual patient needs for health maintenance and disease prevention.
• Uphold Henry Ford Health goals, policies, procedures, expectations, mission, vision, and values.
• Perform basic clerical work, including answering phones, maintaining records, and filing.
• Order and stock supplies, help maintain a clean and orderly environment, and maintain examination and treatment rooms and their supplies and equipment.
• Maintain core and applicable specialty competencies and perform other duties within the scope of practice as assigned.