Medical Assistant II - Orthopedics

IU Health • Fort Wayne, IN

3d • Onsite

About The Position

The Medical Assistant II performs duties associated with direct patient care and clinical support under the supervision of a designated supervisor and assigned physician. The role supports care in accordance with organizational standards, ensures ordered procedures and treatments are complete, helps maintain smooth patient flow, performs general laboratory work, and instructs patients about procedures, treatments, and care needs. The position also ensures medical orders and referrals are carried out accurately and promptly; performs registration and scheduling; maintains electronic health record files; and provides general front-office support as needed. The Medical Assistant II may precept Medical Assistant team members or externs when requested by leadership.

The primary location is 7230 Engle Road, Suite 100, Fort Wayne, Indiana. The provider also has a satellite office in Muncie, Indiana, requiring travel there 4–6 times per month. The schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; a diploma must be completed within 13 months of the start date.
• 0–2 years of relevant experience.
• Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support for healthcare workers certification; other advanced life support certifications may be required for the unit or specialty under patient-care policies.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies under current clinical policy and Point of Care and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.
• Dependability, reliability, teamwork, a positive attitude, strong communication skills, and willingness to learn and support teammates.
• For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.

Nice To Haves

• Surgery scheduling experience.
• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Room patients, complete intake, and support providers during clinic visits.
• Assist providers with patient care and perform clinical and administrative duties.
• Manage patient messages, paperwork, and prior authorizations.
• Scan and maintain medical records and electronic health record files.
• Prepare examination rooms and support clinic workflow and patient flow.
• Assure ordered procedures and treatments are complete and perform general laboratory work.
• Instruct patients concerning procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Perform general front-office functions as needed.
• May precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.
• Travel to the provider’s Muncie satellite office 4–6 times per month.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Student loan forgiveness eligibility.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.
• Access to clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED