Medical Assistant II - Orthopedics

Indiana University Health System • Fort Wayne, IN

2d • Onsite

About The Position

The Medical Assistant II supports direct patient care and clinical operations under the supervision of the designated supervisor and assigned physician, following organizational standards. The role helps ensure ordered procedures and treatments are complete, patient flow is smooth, laboratory work is performed, patients are instructed about procedures and treatments, and medical orders and referrals are carried out accurately and promptly.

The position also performs registration and scheduling, maintains EHR files, and handles general front-office functions as needed. The Medical Assistant may precept current MA team members or MA externs when requested by leadership. The primary location is 7230 Engle Road, Suite 100, Fort Wayne, Indiana, with travel to a satellite office in Muncie, Indiana 4–6 times per month.

Requirements

• High school diploma or equivalent, or completion of a high-school-sponsored CTE program while currently enrolled in high school; a high school diploma must be completed within 13 months of the start date.
• 0–2 years of relevant experience.
• Current medical assisting certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required depending on unit or department specialty.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of Business Unit Quality Programs and Standard Work Programs and concepts within six months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies according to current Clinical Policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to meet the technical and physical standards.
• For new hires and promotions after October 12, 2026, graduation from a Medical Assistant program is required.

Nice To Haves

• Surgery scheduling experience.
• Knowledge of ICD-10 and CPT coding.

Responsibilities

• Room patients and complete patient intake.
• Support providers during clinic visits and assist with patient care.
• Manage patient messages, paperwork, and prior authorizations.
• Perform clinical and administrative duties.
• Assure ordered procedures and treatments are complete and support smooth patient flow.
• Perform general laboratory work and instruct patients concerning procedures, treatments, and needs.
• Ensure medical orders and referrals are carried out accurately and in a timely manner.
• Perform registration and scheduling activities according to organizational and departmental procedures.
• Maintain EHR files and perform general front-office functions as needed.
• Prepare exam rooms and support clinic workflow.
• Scan and maintain medical records.
• Precept current MA team members or MA externs when requested by leadership.

Benefits

• 401(k) with employer match.
• Tuition reimbursement.
• Student loan forgiveness eligibility.
• Employee Assistance Program (EAP).
• Healthy Results Wellness Program with bi-weekly incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED