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People Operations Manager

1st United Credit Union•Pleasanton, CA
•$133,870 - $161,338
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About The Position

At 1st United Credit Union, we believe that exceptional people power exceptional performance. We’re looking for a People Operations Manager who thrives at the intersection of strategy and execution, someone who brings structure, rigor, and heart to the employee experience. Reporting to the Vice President of People Experience, this role is pivotal in translating our People strategy into consistent, compliant, and high-impact execution. You’ll lead core People operations, manage a talented team, and ensure our practices support both business performance and a culture of trust and engagement.

Requirements

  • 8–10 years of progressive HR/People experience
  • Proven leadership of HR Business Partner and/or Total Rewards functions
  • Deep expertise in California and federal employment law
  • Exceptional judgment, attention to detail, and risk awareness
  • Strong interpersonal skills with the ability to navigate sensitive situations with discretion and care
  • A hands-on leadership style with the ability to execute in ambiguity and manage competing priorities
  • Bachelor’s degree or equivalent certifications required

Responsibilities

  • Drive Execution Excellence: Bring People Experience strategies to life through clear operational plans, workflows, and timelines. Ensure initiatives are delivered with precision, compliance, and risk awareness. Identify trends, risks, and opportunities, proactively recommending improvements.
  • Own People Operations & Employee Relations: Oversee the full employee lifecycle from onboarding to offboarding with consistency and care. Lead complex employee relations matters, including investigations and performance management. Act as a trusted escalation point, balancing employee experience with legal and regulatory compliance.
  • Lead & Develop Your Team: Manage and mentor the People Business Partner and Total Rewards Partner. Ensure alignment across workstreams for a seamless employee experience. Build scalable processes, decision frameworks, and operational playbooks.
  • Oversee Total Rewards & Programs: Guide compensation, benefits, recognition, and workforce planning execution. Ensure fairness, consistency, and compliance in all rewards decisions. Partner closely with Finance to align programs with budgets and controls.
  • Leverage Data & Continuous Improvement: Monitor People metrics, engagement insights, and ER trends. Deliver actionable insights to leadership. Drive process improvements that enhance efficiency and reduce risk.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

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