Manager Jobs

About The Position

Requirements

• 8+ years of software engineering experience with 3+ years managing engineers, including senior engineers, on infrastructure or ML systems teams.
• You've hired, coached, grown, and when necessary exited engineers and your former reports would work for you again.
• You have shipped and operated production search, retrieval, or ML-serving systems at meaningful scale. You can speak concretely about systems you've run: the index architecture, the embedding models, the latency budgets, the incidents, and what you'd do differently.
• Deep working knowledge of the modern retrieval stack inverted indexes and BM25, vector search and embedding models, hybrid retrieval, chunking strategies, re-ranking and strong opinions about when each is worth its cost. You should be able to argue both sides of "semantic search everywhere" and tell us where you actually land.
• You've built or heavily used evaluation systems for ML/AI quality: golden datasets, recall/precision metrics, LLM-as-judge, online experimentation. You believe unmeasured quality claims are noise.
• You're technically credible enough to review a design doc for an embedding backfill or an OpenSearch mapping change and catch the problem the team missed. You don't need to write the code, but engineers should leave design reviews with you sharper than they arrived.
• You've led distributed teams across time zones and know that it runs on written communication. You write clearly, decisively, and often.

Nice To Haves

• Experience with LLM-powered products, agent systems, or RAG pipelines in production is strongly preferred.
• Experience scaling a platform team that serves internal customers is a plus.

Responsibilities

• Own the technical direction and delivery of Asana's retrieval stack end to end: lexical and semantic search, dense embedding generation and backfill at scale, chunking and ranking strategies, and RAG comprehensiveness across the work graph.
• Build and operate the evaluation infrastructure that makes retrieval quality measurable recall/precision benchmarks, offline and online evals, and comparative testing across retrieval backends - so quality decisions are made with data, not vibes.
• Drive the cost, performance, and quality tradeoffs that define this space: when semantic search earns its infrastructure cost over lexical, how to hit latency targets without sacrificing recall, and how retrieval improvements compound into cheaper, faster downstream LLM calls.
• Set and enforce the bar for how other teams at Asana integrate with retrieval: clear ownership of embedding decisions, rollout guidance, metrics to watch, and a platform posture that says no to unjustified infrastructure spend.
• Hire, grow, and retain a team of strong senior engineers in NYC, and lead effectively across three time zones with deliberate async communication practices.
• Partner with your PM counterpart to translate a multi-year platform thesis into a sequenced roadmap, and represent the team's technical strategy to engineering and product leadership.

Benefits

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences