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Program Manager I (Faculty Development and Success)

American Addiction Centersβ€’Winston-Salem, NC
β€’Onsite

About The Position

This position is a backfill for the Academic Faculty Affairs department at Wake Forest University Health Sciences. The Program Manager I will oversee the planning, implementation, coordination, and evaluation of assigned projects, ensuring their successful and timely completion. This role involves assisting with operational policies, preparing progress reports, managing financial data, and ensuring compliance with institutional and sponsor regulations. The Program Manager will also serve as a program liaison, facilitate team meetings, and design various communication tools to support project success.

Requirements

  • Bachelor's degree with two years of relevant experience required.
  • Two years' experience in project management, program management development, administration or supervisory experience required.
  • Excellent oral and written communication skills
  • Previous supervisory experience
  • Solid interpersonal skills to effectively build relationships with business partners across departments and facilitate work among teams
  • Strong analytical and critical thinking skills
  • Strong PC background in computer spreadsheets systems and presentation packages
  • Skilled problem solver who can work independently
  • Ability to manage special projects, work under pressure, meet deadlines
  • Customer service orientation
  • Strong presentation skills to effectively persuade and influence in order to achieve desired outcomes with diverse clientele

Nice To Haves

  • Master's degree in Health Administration, Business Administration or related field preferred.

Responsibilities

  • Oversees the planning, implementation, coordination and evaluation of assigned projects. Assumes responsibility for coordinating the successful and timely completion of the tasks within projects.
  • Assists with the implementation of operational policies and procedures related to the functioning of the program.
  • Prepares periodic analyses and reports reflecting progress and trends of on-going projects/programs. Identifies and anticipates potential issues and risks. Makes suggestions for improvement and implements as appropriate.
  • Tracks, evaluates, and interprets collected financial data. Manages the preparation of progress reports and quality control monitoring. Participates in the analysis of study data and the writing of sponsor progress and financial reports. Drafts financial, statistical, narrative, and/or other reports as requested. Makes recommendations based on these findings.
  • Assists in the administration of the departmental budget by tracking expenditures and performing other financial tasks. Verifies deduction authorizations to ensure correct input.
  • Assumes responsibility for the outcome of the program(s). Assists and supervises support personnel. Manages data for applicable databases to produce outcomes information for quality reporting and operational initiatives.
  • Provides guidance to others. Designs forms, newsletters, web pages and other tools as appropriate to ensure the success of assigned projects.
  • Serves as the program liaison, spokesperson and representative.
  • Arranges, implements, and facilitates team meetings to achieve results. Attends meetings with appropriate staff and faculty as necessary to provide and gather information. Promotes a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
  • Ensures that all aspects of the projects are conducted in accordance to the sponsor requirements, study contract and timelines.
  • Ensures compliance with institutional and sponsor regulations and guidelines.

Benefits

  • Comprehensive suite of Total Rewards
  • Competitive compensation
  • Generous retirement offerings
  • Programs that invest in your career development
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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