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Ops Production Manager

KeHE Distributors, LLCNorth East, MD
Onsite

About The Position

At KeHE, we’re obsessed with creating solutions, unboxing potential, and serving others – and it all starts with you. As an employee-owned distributor of natural and organic, specialty, and fresh products, we’re committed to making a positive impact and scaling our success together. With a culture that fosters development and opportunity, you’ll be embarking on a career that’s moving forward. When you join KeHE, you’re becoming part of a team that is a force for good.

Requirements

  • High school diploma or GED required.
  • Minimum of 4+ years of experience in warehouse operations, production or related field, with 2+ years in a leadership or supervisory role.
  • Ability to stand, walk, bend, climb, and lift up to 50 lbs in a warehouse environment
  • Must be able to access all levels and areas of the facility, including rack systems and equipment platforms
  • Willingness and ability to work in varying temperature conditions (dry, cooler, freezer)
  • Hands-On Leader: Leads from the floor and stays close to the work.
  • People-Focused: Invested in coaching and developing frontline teams.
  • Execution-Driven: Gets results through clear direction, follow-through, and accountability.
  • Process-Minded: Seeks efficiency, consistency, and operational discipline.
  • Team Player: Works collaboratively with peers and leadership to achieve site goals.
  • Strong operational knowledge of end-to-end warehouse processes (inbound, outbound, inventory, safety).
  • Ability to produce and interpret data to drive performance and operational decisions
  • Effective communicator in both one-on-one and team settings; comfortable presenting to leadership and frontline associates.
  • Ability to coach, influence, and collaborate with others across functions and levels
  • Interpersonal savvy with ability to build trust, resolve conflict, and lead in a team-based environment.
  • Skilled in situational leadership, capable of adapting style based on team dynamics and operational needs.
  • Experience with Lean tools and continuous improvement methods (root cause analysis, visual management, Gemba walks).
  • Proficient in Microsoft Office (especially Excel) and warehouse management systems (WMS).
  • Strong analytical, reasoning, and problem-solving skills.
  • Comfortable accessing all areas and levels of the distribution facility.
  • Able to interpret policies and procedures and relay them effectively to team members.
  • Flexible to work varying shifts (including overnights and weekends) as needed to support operations.

Nice To Haves

  • Bachelor’s degree in Operations, Supply Chain, or related field preferred.

Responsibilities

  • Lead and manage day-to-day execution of warehouse functions across assigned shift(s), ensuring alignment with productivity, safety, quality, and service goals.
  • Conduct daily shift planning and review sessions with leads and associates; assign workloads and communicate expectations clearly.
  • Conduct mid-shift checks and post-shift debriefs to monitor progress, resolve issues, and provide coaching.
  • Ensure SOPs and best practices are followed for picking, packing, shipping, receiving, and inventory accuracy.
  • Support warehouse safety and compliance initiatives through hands-on leadership and team engagement.
  • Maintain effective communication and coordination between functional departments and leadership to address operational needs.
  • Monitor and analyze operational metrics to identify trends, improve performance, and drive accountability.
  • Support staffing, training, and cross-training efforts to ensure flexibility and high performance.
  • Lead improvement initiatives related to safety, accuracy, and operational efficiency.
  • Serve as an escalation point for operational challenges and implement short- and long-term corrective actions.
  • Work flexible hours, including weekends and multiple shifts, to support warehouse performance and operational continuity.
  • Perform other duties and projects as assigned.

Benefits

  • Health/Rx
  • Dental
  • Vision
  • Flexible and health spending accounts (FSA/HSA)
  • Supplemental life insurance
  • 401(k)
  • Paid time off
  • Paid sick time
  • Short term & long term disability coverage (STD/LTD)
  • Employee stock ownership (ESOP)
  • Holiday pay for company designated holidays

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