Commercial Lines Account Manager

Foundation Risk Partners•Warrington, PA

1d•Onsite

About The Position

Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firm in the US, is adding a Commercial Lines Account Manager to their KMRD Partners team in Warrington, PA. As an Account Manager, you’ll manage client relationships, oversee policy renewals, and ensure coverage meets evolving business needs. This position is ideal for someone who thrives in a fast-paced environment, values client service, and enjoys collaborating with a team to provide tailored risk management strategies.

Requirements

Minimum of 5 years related experience in the insurance industry
Ability to analyze complex insurance situations, needs and options and communicate these options both verbally and in writing in a clear, concise manner
Must be able to work independently with limited supervision
Must be able to prioritize and effectively manage multiple tasks at once
Intermediate computer skills with demonstrated knowledge of Microsoft Word, Excel, and PowerPoint
Strong verbal and written communication and negotiation skills
Ability to deal with problems involving clients and staff, as well as vendors
Ability to demonstrate attention to detail with high degree of accuracy
Ability to multitask and prioritize a variety of activities
Ability to demonstrate a “client first” attitude
Ability to work on a team effectively
Property & Casualty License

Nice To Haves

Knowledge of Applied Epic is highly preferred
college degree preferred

Responsibilities

Serve as the primary liaison between clients, carriers, and producers for billing, policy changes, cancellations, claims, and general inquiries.
Address and resolve client questions, service issues, and coverage or accounting concerns.
Prepare marketing submissions and market accounts approximately 90 days prior to renewal.
Negotiate pricing, terms, and coverage details with underwriters.
Prepare proposals and financial contracts, present draft proposals to producers/risk managers, and bind coverage as authorized.
Review applications, quotes, policies, endorsements, and audits for accuracy and alignment with negotiated coverage.
Process requested policy changes, endorsements, and ensure timely follow‑through with carriers.
Invoice policies and endorsements; assist with premium collection in accordance with agency procedures.
Coordinate and manage premium financing when required.
Maintain complete and accurate documentation of all transactions and communication in the agency management system.
Issue certificates of insurance and Auto ID cards.
Assist with insurance-related contract reviews.
Perform experience mod projections and reviews for workers compensation.
Prepare loss sensitive program projections and reviews.
Provide bid and accrual support for clients.
Review audits and facilitate corrections when necessary.
Assist with coordination of loss control services and support claims activity.
Follow up on new business and renewal quotes and help identify additional coverage needs.
Provide administrative and clerical support to producers.
Assist in training new Commercial Account Managers.
Collaborate with other departments to gather and share information for mutual clients.
Participate in continuing education, seminars, and skill development activities.
Adhere to agency procedures, processes, and E&O Quality Management expectations.
Perform all other duties as assigned.