Manager Jobs

About The Position

Requirements

• Master’s degree from an accredited college or university in social work, marriage and family therapy, counseling, psychology, or a related field.
• LCSW, LPC, or LMFT license required.
• At least four (4) years of supervisory experience preferred.
• Valid Connecticut driver's license may be required.
• Thorough knowledge of human services as provided by community-based, non-profit service organizations.
• Extensive experience in the provision and supervision of integrated co-occurring treatment.
• Knowledge of and ability to apply management principles and techniques.
• Considerable ability to assess, plan, organize and direct all aspects of program activities.
• Ability to identify and implement program enhancements.
• Ability to prepare comprehensive reports.
• Proven interpersonal skills and supervisory ability.
• Considerable knowledge of federal and state laws and regulations regarding client confidentiality.
• Ability to establish and maintain cooperative professional relationships and project a professional image.
• Excellent oral and written communication skills.

Responsibilities

• Oversees all aspects of program operations to ensure compliance with ASAM criteria, DPH regulations, DMHAS contractual requirements, CARF standards, DDCAT-E principles, agency policies, and all applicable federal and state regulations.
• Creates and maintains a positive work environment with a focus on developing team integration and motivating/supporting staff whenever possible.
• Ensures a safe, therapeutic residential environment through oversight of residential operations, client safety, infection prevention, emergency preparedness, and regulatory compliance.
• Directs and supervises program leadership and staff responsible for clinical, residential, and operational functions to ensure efficient day-to-day program operations.
• Provides leadership, supervision, and performance management to clinical and residential staff to ensure delivery of high-quality, integrated co-occurring treatment services.
• Utilizes principles of integrated care, appropriate management techniques, team building, crisis management, risk assessment & evaluation.
• Monitors program census, referral activity, occupancy, and access to care while collaborating with referral sources to maximize program utilization.
• Ensures appropriate staffing levels, staff competency, scheduling, and clinical supervision to support safe and effective 24-hour residential operations.
• Provides clinical oversight of admission, continued stay, transfer, and discharge decisions to ensure services remain consistent with ASAM criteria and individual treatment needs.
• Identifies, initiates, and ensures completion of projects for continuous system improvement.
• Compiles, prepares and submits reports in a timely manner.
• Assists in budget preparation and monitors revenues and expenditures.
• Takes active role in the development of long-range planning, quality improvement and assurance efforts.
• Oversees incident reporting, risk management activities, emergency preparedness, and implementation of corrective actions as needed.
• Acts as a liaison and educator to the community and professional organizations.
• Represents RNP at all co-occurring State-wide meetings.
• Provides clinical on-call supervision and oversight.
• Monitors program performance through quality indicators, audits, utilization review, client outcomes, and satisfaction data, and develops corrective action plans when indicated.
• Maintains accurate, timely, and complete client records in the Carelon system, ensuring documentation complies with organizational policies and all applicable regulatory and contractual requirements.
• Assumes all other appropriate duties as deemed necessary by the supervisor.