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Trade Operations Manager

AssetMark Financial HoldingsPhoenix, AZ
Hybrid

About The Position

The Manager, Trade Operations is responsible for timely and accurate Trading for a growing $160B+ wealth platform delivering asset management excellence. This role is accountable for executing the trading strategy, strengthening operational controls, and reducing risk while coaching, developing, and empowering a team of traders. The Trade Operations Manager will drive process improvements, support cross-functional initiatives, and enhance advisor and client outcomes through strong leadership, collaboration, and performance management. We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to either our Phoenix, AZ or Charlotte, NC office.

Requirements

  • Demonstrated experience leading, coaching, or supervising operational, trading, or analytical teams.
  • Strong knowledge of trading workflows, portfolio rebalancing, and operational risk and control practices within advisory or asset management environments.
  • Proven ability to lead cross-functional initiatives and drive process improvements across operations, technology, and business teams.
  • Experience managing operational performance through metrics, KPIs, and risk monitoring frameworks.
  • Strong analytical and problem-solving skills with the ability to interpret data and translate insights into actionable business improvements.
  • Effective written and verbal communication skills, including experience documenting procedures, business requirements, or operational controls.
  • Experience working within outsourced managed account platforms, wealth technology providers, or firms supporting independent financial advisors.
  • Experience using data visualization and reporting tools such as Tableau, Power BI, or similar business intelligence platforms.
  • Advanced proficiency in Excel.
  • Familiarity with model-based trading, UMA/SMAs, or large-scale portfolio rebalancing environments.
  • 8+ years of experience in financial services, securities, or wealth management, including direct experience in trade operations, portfolio trading, or managed account platforms.
  • Bachelor’s degree in Finance or equivalent combination of education and relevant industry experience.
  • Candidates must be legally authorized to work in the US to be considered.
  • We are unable to provide visa sponsorship for this position.

Nice To Haves

  • Additional industry licensing or professional certifications such as Series 7, Series 24, Lean Six Sigma, IOC, or similar operational focused credentials are preferred.

Responsibilities

  • Oversee team to trade client accounts timely, accurately, and with the highest quality.
  • Drive scale, improve cycle time, reduce operational risk, deliver consistent trading results, and improve the advisor and client experience.
  • Owner and operator of trading processes, systems, and controls.
  • Own operational performance by managing key risk and performance metrics and ensuring procedures and documentation are clear, current, and executable.
  • Lead, coach, and develop a team of traders, fostering accountability, engagement, and accelerated professional growth.
  • Set clear expectations, provide regular feedback, and ensure consistent follow-through on commitments and outcomes.
  • Inspire a high-performance, client-centric mindset by reinforcing ownership, purpose, and continuous improvement.
  • Actively integrate firm values into team culture through leadership behaviors, recognition, coaching conversations, and accountability practices.
  • Facilitate daily operational stand-ups to identify high-risk items, assess volume and capacity constraints, prioritize work, and escalate issues as needed.
  • Proactively review procedures, workflows, and controls to identify pain points, inefficiencies, and opportunities aligned with evolving business needs.
  • Write clear business and functional requirements that preserve trading intent, risk considerations, and client impact while enabling effective technical solutions.
  • Review and interpret test plans, test results, and defect summaries to assess operational readiness and summarize actionable recommendations.
  • Support change management efforts by ensuring teams are prepared to adopt new workflows, systems, and controls.
  • Anticipate downstream operational impacts of new products, volume changes, and strategic initiatives and proactively adjust processes and controls.
  • Other duties as assigned.

Benefits

  • Flex Time or Paid Time Off and Sick Time Off
  • 401K – 6% Employer Match
  • Medical, Dental, Vision – HDHP or PPO
  • HSA – Employer contribution (HDHP only)
  • Volunteer Time Off
  • Career Development / Recognition
  • Fitness Reimbursement
  • Hybrid Work Schedule

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