Manager Jobs

About The Position

Requirements

• High School Diploma or General Education Degree (GED) required.
• Minimum of 3 years of supervisor or leadership experience required.
• Minimum of 3 years of Cash Handling, Sales or Customer Service experience required.
• Minimum of 1 year of banking experience required.

Nice To Haves

• Bachelor's Degree in Business Administration, Finance, Accounting or related field preferred.
• Extensive product knowledge for the level of selling and successfully promoting products expected with position.
• Ability to recognize, identify and recommend the correct solution to meet the customer's need.
• Excellent organizational skills and the ability to multi-task and to be flexible.
• Proven ability to generate new financial relationships through pro-active outbound calling, outside business development and building a referral network.
• Strong consumer lending skills are preferred with a solid understanding of small business lending preferred. This includes the ability to conduct a preliminary review of financial statements, tax returns and other financial and business related information.
• Ability to effectively interact and build positive business relationships with a variety of retail and commercial customers and to clearly express concepts, ideas and product information verbally and in writing.

Responsibilities

• Personally models the standards of the Bank's Mission, Vision, and Pledge.
• Effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the need of the client.
• Lead and manages by consistently meeting and exceeding banking center sales goal for loans, deposits, partner referrals and profitability.
• Contributes to individual and team goals by promoting the sales culture within the banking center.
• Demonstrates strong ability to sell and successfully promotes the Bank's products and services.
• Ensures the staff receives proper management, coaching and training to demonstrate abilities to sell and successfully promotes products in order to reach individual and team sales goals.
• Communicates to staff the goals of the banking center and works at meeting these goals. Continually monitors performance against the banking center goals adjusting individual goals and initiating sales promotions as needed to meet those goals.
• Sources or originates the development of small business banking relationships through calling efforts, originations, or referrals to achieve sales goals by meeting the need of customers and prospects. Develops and expands knowledge for small business banking.
• Oversees and personally contributes to branch deposit and consumer loan production and growth to achieve budgeted results.
• Sets priorities, directs and delegates responsibilities to the staff, and follow through on the implementation of the designated activities.
• Promotes company products and services in the community to assist in the continued growth of the Bank.
• Responsible for handling the operational aspects of the banking center, including but not limited to the completion of various audits and reports, monitoring of control accounts, monitoring branch cash levels, management of cash items, and control of over/short.
• Participates in the pro-active recruitment and selection of talent and assists in the proper training, coaching and development of the banking center staff.
• Ensures sales and staff meetings are consistently conducted as directed by leadership and the staff is well informed.
• Communicates job expectations and evaluates performances against those expectations on a consistent basis providing continual coaching, guidance, and counseling.
• Prepares and delivers fair, measurable and constructive performance evaluations and recommends salary increases and promotions as appropriate.
• Represents the bank by actively participating in functions and meetings of local service clubs, community groups and other civic or non-profit organizations.
• Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and professional resolution of problems and issues.
• Builds successful working relationships with internal business partners providing constructive peer feedback when appropriate.
• Demonstrates sound judgment and decision making by following established guidelines and procedures while utilizing appropriate resources for assistance when needed.
• Maintains prescribed security controls to protect the office against criminal and fraudulent operations and unnecessary risks or exposures.
• Provides continuous education of policies and procedures to the staff, and ensures adherence to policies and procedures.
• Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.
• Contributes in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
• Responsible for the overall direction, coordination and evaluation of the banking center staff. Must be able to foster the team concept that includes the banking center staff as well as employees from other lines of business.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsibilities include pro-active recruiting, interviewing, and assisting with hiring, coaching and training employees.
• Other responsibilities involve planning, assigning and directing work.