Manager Jobs

About The Position

Requirements

• High School Diploma or equivalent required.
• 1-3 years Banking experience; or a combination of education and experience.
• Strong analytical skills and attention to detail.
• Ability to work collaboratively within a team environment.
• Commitment to maintaining compliance and operational standards.
• PC proficient, including MS Word and MS Excel.

Nice To Haves

• Prior experience in card services and fraud detection a plus.
• Knowledge of other payment platforms like Zelle, RTP, and BillPay is advantageous.

Responsibilities

• Assist in managing the day-to-day operations of the Bank’s Debit Card services.
• Support the knowledge base of card processing systems, including dispute resolution and regulatory compliance.
• Help monitor fraud trends and work with the team to develop solutions to prevent fraudulent activities.
• Participate in the analysis of fraud risks and contribute to strategic recommendations to reduce financial losses.
• Aid in the cash management process and ensure terminal balancing is accurate.
• Assist in the reconciliation of daily transactions across the bank’s networks and surcharge systems.
• Contribute to the development and implementation of loss prevention strategies and identify areas for improvement.
• Support collaboration with Compliance, Risk Management, and Community Banking to manage card fraud and security risks.
• Help monitor performance against SLAs and ensure system uptime.
• Remain vigilant of fraud trends, collaborating with internal teams and external partners for effective resolution.
• Provide high priority to customer satisfaction.
• Adheres to Seacoast Bank’s code of conduct.