Assistant Store Manager

Land Of Lincoln Goodwill Industries•Vandalia, IL

14h•Onsite

About The Position

The Assistant Store Manager works in collaboration with the Store Manager to manage all aspects of the store operations, including collecting donations, processing donations, sales, managing staff, financial performance, and loss control activities. The person in this role conducts themselves with honesty and integrity, ensuring that all business activities are transparent and ethical. The Assistant Store Manager position is considered a developmental role with the goal being to advance to a Manager position.

Requirements

Requires a high school diploma or equivalent
Requires 1 year of experience in a leadership or oversight role, such as supervising staff or managing quality control tasks like ensuring staff adherence to policies, maintaining product standards, or monitoring service quality, preferably in retail.
Requires a valid driver’s license, a safe driving record, proof of insurance, and reliable transportation.
Requires CPR/First Aid certification or ability to obtain certification within six months of employment.
Requires occasional travel to other stores and job sites
Basic Knowledge of the Google business platform and/or Microsoft Office products, including Word, PowerPoint, Outlook, and Excel, and the ability to utilize other software, such as payroll and point of sale, is preferred
Works independently while fostering a strong team atmosphere
Conveys information clearly through verbal and written communication
Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and inclusion throughout the organization
Interacts with all people in a manner that enhances their dignity, privacy, and confidentiality
Requires the ability to be consistently at work and on time on scheduled work days
Requires a high level of professionalism, integrity, business conduct, and ethical behavior
Embraces the mission, vision, and values of LLGI

Responsibilities

Oversee store operations in the Store Manager’s absence
Direct activities of store employees and volunteers to ensure that sales transactions and donated goods are processed and reported accurately
Communicate the organization’s mission, vision, and values and promote diversity
Train, coach, and provide feedback to help staff strengthen and develop skills
Ensure store staff follows policies and procedures
Assist the Store Manager in recruiting, hiring, onboarding, training, scheduling, coaching, documenting, and communicating staff performance and behavioral issues
Demonstrate leadership and positive role modeling for retail staff
Report loss control concerns to the Store Manager in a timely manner
Effectively manage time and monitor retail staff time to ensure that work is completed
Assume responsibility and accountability for the completion of job duties
Ensure the proper maintenance and care of equipment, machinery, and facilities
Follow general housekeeping standards and maintain a clean and organized sales floor
Work in collaboration with the Store Manager in developing and managing the store’s budget
Assist the Store Manager to maximize the store’s financial performance and to achieve desired results
Maintain quality control in retail operations
Contribute to team success by involving others in work processes, decisions and actions
Perform bank deposits and related cash-handling duties
Fulfills safety captain duties in the absence of a designated safety captain
Fill in for store staff as needed
Travel to locations within the LLGI territory to support the organization's needs
Perform other tasks as assigned