Management Analyst Jobs

About The Position

Requirements

• Associate's degree in Business Administration or a related field, or an equivalent combination of education and experience.
• One year of experience in contract management is preferred.
• Ability to communicate effectively and clearly in verbal and written communications.
• Excellent interpersonal skills.
• Strong knowledge of the business area being supported.
• Self-directed and motivated, with the ability to manage multiple tasks.
• Excellent problem-solving skills.
• Ability to read, analyze, and comprehend journals, audit reports, regulations, and legal documents.
• Ability to respond to common inquiries or complaints from employees, customers, regulatory agencies, or members of the business community.
• Ability to effectively present information to top management and employee groups.
• Ability to assist in writing training documents, policies, procedures, and correspondence.

Nice To Haves

• One year of experience in contract management.

Responsibilities

• Track key milestones, deliverables, contractual obligations, and SLAs to ensure all parties adhere to agreed-upon terms.
• Liaise with appropriate departments regarding contractual obligations.
• Send monthly emails to appropriate departments requesting vendor performance reporting.
• Track delivery of vendor performance reporting from appropriate departments.
• Review vendor performance reporting for issues of non-compliance.
• Liaise with appropriate departments regarding non-compliance issues.
• Use the platform to capture all comments regarding non-compliance.
• Verify and record penalties for vendor non-compliance with obligations.
• Oversee vendor performance in the vendor management platform for Bank-wide obligations.
• Gather monthly vendor performance metrics and create monthly performance reporting for the Vendor Management Committee.