Contract Management Analyst I

Sutton Bank•Attica, OH

About The Position

Responsible for monitoring contractual obligations and supporting the Bank’s vendor management and risk monitoring efforts. The role tracks vendor deliverables and service-level obligations, coordinates with internal departments, reviews vendor performance for non-compliance, and prepares monthly performance reporting for the Vendor Management Committee.

Requirements

Associate's degree in Business Administration or a related field, or an equivalent combination of education and experience.
One year of experience in contract management is preferred.
Ability to communicate effectively and clearly in verbal and written communications.
Excellent interpersonal skills.
Strong knowledge of the business area being supported.
Self-directed and motivated, with the ability to manage multiple tasks.
Excellent problem-solving skills.
Ability to read, analyze, and comprehend journals, audit reports, regulations, and legal documents.
Ability to respond to common inquiries or complaints from employees, customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management and employee groups.
Ability to assist in writing training documents, policies, procedures, and correspondence.

Nice To Haves

One year of experience in contract management.

Responsibilities

Track key milestones, deliverables, contractual obligations, and SLAs to ensure all parties adhere to agreed-upon terms.
Liaise with appropriate departments regarding contractual obligations.
Send monthly emails to appropriate departments requesting vendor performance reporting.
Track delivery of vendor performance reporting from appropriate departments.
Review vendor performance reporting for issues of non-compliance.
Liaise with appropriate departments regarding non-compliance issues.
Use the platform to capture all comments regarding non-compliance.
Verify and record penalties for vendor non-compliance with obligations.
Oversee vendor performance in the vendor management platform for Bank-wide obligations.
Gather monthly vendor performance metrics and create monthly performance reporting for the Vendor Management Committee.