Contract Management Analyst I

Sutton Bank•Venice Township, OH

About The Position

Responsible for monitoring contractual obligations and supporting the vendor management and risk monitoring efforts for the Bank.

Requirements

  • Associate's degree in Business Administration, or related field.
  • One year of experience in contract management preferred.
  • Equivalent combination of education and experience.
  • The ability to communicate effectively and clearly, both in verbal and written communications.
  • Excellent interpersonal skills.
  • Strong knowledge of the business area that is being supported.
  • Self-directed and motivated.
  • The ability to manage multiple tasks.
  • Excellent problem-solving skills.
  • Ability to read, analyze and comprehend journals, audit reports, regulations and legal documents.
  • Ability to respond to common inquiries or complaints from employees, customers, regulatory agencies, or members of the business community.
  • Ability to effectively present information to top management and employee groups.
  • Ability to assist in writing training documents, policies, procedures and correspondence.

Responsibilities

  • Tracks key milestones, deliverables, and obligations/SLAs to ensure all parties adhere to agreed-upon terms.
  • Liaisons with appropriate departments regarding contractual obligations.
  • Sends monthly emails to appropriate departments requesting vendor performance reporting.
  • Tracks delivery of vendor performance reporting from appropriate departments.
  • Reviews vendor performance reporting for any issues of non-compliance.
  • Liaisons with appropriate departments regarding issues on non-compliance.
  • Utilizes platform to capture all comments regarding non-compliance.
  • Verifies and records penalties for vendor non-compliance of obligations.
  • Oversees vendor performances in vendor management platform for Bank-wide obligations.
  • Gathers monthly vendor performance metrics, creates monthly performance reporting for the Vendor Management Committee.
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