Loan Officer Jobs

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Remote Mortgage Loan Officer (Mississippi)

Zillow•Remote-MS, MS
•Remote

About The Position

Zillow Home Loans is hiring a purchase-focused Mortgage Loan Officer to originate home loans for customers introduced through Zillow’s ecosystem. The role guides borrowers from first contact through funding and delivers a high-quality customer experience. Depending on the employee’s background and strengths, the work may follow a high-volume, digitally driven model or a relationship-based, market-focused model. Success requires responsiveness, strong execution, and performance in a structured, metrics-driven organization supported by Zillow’s brand, platform, technology, and centralized operations. The position is remote, but the employee’s principal place of residence and work location must be in Mississippi. Employees may choose to work at a company office some of the time. Remaining in the approved location is a condition of employment, and relocation to another state requires Company approval. The role involves collecting, storing, and using voiceprints for operational and compliance purposes. Compensation includes base pay and incentive compensation; the position is also eligible for equity awards. Actual compensation varies based on factors including experience, performance, and location.

Requirements

  • At least 3 years of mortgage origination experience, with a strong emphasis on purchase transactions.
  • Active NMLS Loan Originator status with state licenses or experience as a Loan Originator under a federal bank license.
  • Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.
  • Physically located in and working remotely from Mississippi.
  • Proven success originating purchase loans in a high-volume, phone-based sales environment or an agent-centric referral model.
  • Strong client-service orientation, consultative sales skills, and a deep understanding of the mortgage process.
  • Comfort working in a structured, performance-driven environment with defined KPIs.
  • Excellent verbal communication skills and the ability to build trust quickly.
  • Strong time-management, organizational, and pipeline-management skills.
  • Proficiency with CRM and LOS systems and Microsoft products, including Outlook, Word, and Excel.

Nice To Haves

  • Associate’s or Bachelor’s degree.

Responsibilities

  • Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements.
  • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation.
  • Build strong customer relationships and, where applicable, relationships with Zillow Preferred Agents and local partners.
  • Manage an active pipeline while meeting service levels, productivity metrics, and funding expectations.
  • Use Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement.
  • Partner with centralized processing, underwriting, and closing teams to move loans efficiently.
  • Communicate with customers by phone, email, and text to deliver a consistent, high-quality experience.
  • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions.
  • Maintain active licensing, complete required education, and participate in ongoing professional development.

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