Library Assistant Jobs

About The Position

Requirements

• High school diploma (or equivalent work experience) is required
• Minimum of one year of experience in computer maintenance.
• Ability to access, input, and retrieve data from the computer
• Ability to stand for varied lengths of time from 1 - 3 hours
• Ability to operate a two-way radio and telephone
• Knowledge of Windows and Microsoft Office applications
• Knowledge of interactive web applications and email
• Attention to Detail. Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges, instruments, or processes; concentrate on routine work details and organize and maintain a system of records.
• Communication. Able to clearly present information through the spoken or written word; read and interpret complex information; talk with customers or clients; listen well.
• Continuous Learning. Able to stay informed of current industry trends; learn and apply new concepts and demonstrate career self-reliance; identify own areas of opportunity and set and monitor self-development goals.
• Customer Focus. Able to demonstrate a high level of service delivery; do what is necessary to ensure internal and external customer satisfaction; deal with service failures and prioritize customer needs.
• Supporting Diversity, Equity, and Inclusion. Able to adapt behavior to others' styles; interact effectively with people who have different values, cultures, or backgrounds; optimize the benefits of having a diverse, inclusive, and equitable workforce.
• Systematic Problem Solving. Able to apply systems thinking to generate solutions; focus on process rather than isolated events; obtain multiple assessments of a situation and be systematic in identifying trouble spots; use tools to define problems; evaluate alternative solutions.
• Teamwork. Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

Nice To Haves

• College/technical training in computer science is highly desirable.

Responsibilities

• Performs on-call help desk duties for Library staff and patrons involving computer hardware, applications, and office equipment
• Assists in diagnosing computer and other equipment issues.
• Aids staff in the use of equipment and software
• Assists patrons in the use of equipment items in the public service area
• Performs basic computer and office equipment troubleshooting in the public service area
• Assists with maintaining computer and various office equipment supplies
• Assists with network and Internet maintenance duties
• May assist with installs of communication and computer cabling
• May assist with installations, configurations and testing computer software and updates
• May perform physical maintenance on all computers, keyboards, monitors, disk drives, printers, peripherals, and various office equipment, as assigned.
• Remains aware of new technologies which have application to library operations
• Attends appropriate meetings, workshops and seminars
• Serves on committees as assigned
• Other duties as assigned

Benefits

• Paid time off
• Paid holidays, including a "birthday" holiday
• Dental, life, and pet insurance