Library Assistant - Multiple locations
About The Position
Wake County Public Libraries is hiring full-time Library Assistants for Youth Services at Northeast Regional Library and Adult Services at Cary Regional Library. The role balances public service desk work with operational support and some programming assistance. Library Assistants provide reference, readers’ advisory, and basic technology assistance to library members, and may support youth or adult programs under a Librarian’s direction. The positions are based at either Cary Regional Library, 315 Kildaire Farm Road, Cary, NC 27511, or Northeast Regional Library, 14401 Green Elm Lane, Raleigh, NC 27614. The schedule is 40 hours per week and includes at least one regular evening shift and a weekend rotation that includes Saturday and Sunday.
Requirements
- Associate's degree; equivalent education and experience are accepted.
- No specific experience is required.
- Passion for working with people and providing excellent customer service.
- Strong interpersonal and communication skills.
- Energetic, motivated, and takes initiative.
- Detail-oriented, flexible, and adaptable to change.
- Strong technology skills, including Internet and MS Office (Word and Excel), and ability to learn new technologies quickly.
- Loves books and reading, has good working knowledge of reading trends and popular titles for adults and youth, and can recommend titles and authors.
Nice To Haves
- Public library experience working on a service desk.
- For the Youth Services position, experience working directly with children.
Responsibilities
- Work directly with the public at a service desk and provide excellent customer service.
- Perform circulation functions, including checking out books, issuing library cards, and maintaining patron records.
- Provide operational assistance to support the efficient running of the library, which may include helping coordinate Library Page schedules and work.
- Support Librarians with programs.
- Provide reference and readers’ advisory services.
- Assist the public with basic technology and online searching.
- Create displays and merchandise areas of the book collections.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
