Library Assistant - Multiple locations

County of Wake, NC•Raleigh, NC
•$25 - $28•Onsite

About The Position

Wake County Public Libraries is hiring two full-time Library Assistants: one for Youth Services at Northeast Regional Library and one for Adult Services at Cary Regional Library. Library Assistants divide their time between busy public service desks and operational duties, with some support for library programming. They provide reference, readers’ advisory, and basic technology assistance to library members, and may support youth or adult programs under a Librarian’s direction. The positions are based at Cary Regional Library in Cary or Northeast Regional Library in Raleigh. The work schedule is 40 hours per week and includes a regular evening shift and a weekend rotation that includes Saturday and Sunday. The hiring range is 25.34–27.72; the market range is 25.34–30.10. The posting closes at 7:00 p.m. on November 9, 2026.

Requirements

  • Associate’s degree, or equivalent education and experience.
  • No specific experience is required.
  • Excellent customer service and a passion for working with people.
  • Strong interpersonal and communication skills.
  • Energetic, motivated, and takes initiative.
  • Detail-oriented, flexible, and adaptable to change.
  • Strong technology skills, including Internet and MS Office (Word and Excel), and ability to learn new technologies quickly.
  • Interest in books and reading, working knowledge of reading trends and popular titles for adults and youth, and ability to recommend titles and authors.
  • Ability to work 40 hours per week, including a regular evening shift and weekend rotation that includes Saturday and Sunday.

Nice To Haves

  • Public library experience working on a service desk.
  • For the Youth Services position, experience working directly with children.

Responsibilities

  • Work directly with the public at a service desk and provide excellent customer service.
  • Perform circulation functions, including checking out books, issuing library cards, and maintaining patron records.
  • Provide operational assistance to help the library run efficiently, potentially including coordinating Library Page schedules and work.
  • Support Librarians with programs.
  • Provide reference and readers’ advisory services.
  • Assist the public with basic technology and online searching.
  • Create displays and merchandise areas of the book collections.
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