Library Public Services Assistant

The University of New Mexico • Albuquerque, NM

1d • Onsite

About The Position

This is a part-time student position providing customer service at the Health Sciences Library and Informatics Center (HSLIC) public service desk. The role assists students, faculty, staff, and community members with library resources and services in person, by phone, and through live chat. The position is based at the Health Sciences Center in Albuquerque, New Mexico.

The scheduled shifts include weekdays between 8 a.m. and 5 p.m. Monday through Friday, and Saturdays from 12 p.m. to 5 p.m. The job start date is January 4, 2027. The hourly pay rate is $14.00.

Nice To Haves

• Work-study award.
• Reliability and commitment to punctuality and fulfilling scheduled shifts and tasks.
• Well-developed time-management skills.
• Working knowledge of a technology, including troubleshooting computers, printers, and scanners.
• Ability to work the specific days and times needed to fill gaps in desk coverage.
• Customer-service experience.
• Familiarity with a library and some experience working in a library.
• Ability to work as part of a team, communicate, and support colleagues.

Responsibilities

• Assist students, faculty, staff, and community members with resource access, reference questions, and general and directional questions in person, over the phone, and on live chat.
• Check library materials in and out.
• Assist in opening and closing the library.
• Help users with printing and computers.
• Shelve returned items and shelf-read the collection.
• Assist users with 3D printing, virtual reality, and the Anatomage anatomy table.
• Participate in projects and perform other assigned duties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed