Library Public Services Assistant

University of New Mexico•Albuquerque, NM
•Onsite

About The Position

This part-time student position provides customer service at the Health Sciences Library and Informatics Center (HSLIC) public service desk. The position is based at the Health Sciences Center in Albuquerque, New Mexico. Shifts include daytime hours (8 a.m.–5 p.m.) Monday through Friday and Saturdays (12–5 p.m.). The job start date is January 4, 2027.

Nice To Haves

  • Work study award.
  • Reliability, punctuality, and commitment to completing scheduled shifts and tasks; well-developed time management skills.
  • Working knowledge of technology, including troubleshooting computers, printers, and scanners.
  • Ability to work the specific days and times needed to fill gaps in desk coverage.
  • Customer service experience.
  • Familiarity with a library and some experience working in a library.
  • Ability to work on a team, communicate, and support colleagues.

Responsibilities

  • Assist students, faculty, staff, and community members with resource access, reference questions, and general and directional questions in person, by phone, and through live chat.
  • Check library materials in and out.
  • Assist with opening and closing the library.
  • Help users with printing and computers.
  • Shelve returned items and shelf-read the collection.
  • Assist users with 3D printing, virtual reality, and the Anatomage anatomy table.
  • Participate in projects and perform other assigned duties.
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