Library Assistant - Youth Services

Manheim Township•Lancaster, PA

2d•$16 - $16

About The Position

The Library Assistant in the Youth Services Department addresses the information needs of children, tweens, teens, parents, and teachers. The position works closely with colleagues to plan and implement programs for children, tweens, and teens, and facilitates the Summer Reading Program (SRP). The role also assists patrons with library services and technology, helps maintain an orderly and welcoming Children's Library, and supports department projects and activities as directed by the Youth Services Manager.

Requirements

High school diploma.
Must pass Pennsylvania Criminal Background Check, Pennsylvania Child Abuse History Clearance, and FBI Fingerprint Based Federal Criminal History check.
Enjoy working with children, tweens, and teens.
Ability to work in a fast-paced, dynamic environment, both as a team member and independently.
Ability to multitask.
Computer literacy, including Microsoft Office, Integrated Library System (ILS), email, and internet.
Excellent customer service skills and ability to interact with patrons in a pleasant, professional manner.
Comfort learning new technologies and instructing patrons in their use.
Reliable in meeting the established work schedule.
Ability to lift 30 pounds, push carts weighing 50 pounds, and shelve materials on high and low shelves.
Knowledge of Children's and Young Adult literature, public library resources, and services.
Excellent interpersonal, communication, and organizational skills.
Ability to exercise sound, independent judgment within general policy guidelines.
Flexible schedule, including evening and weekend hours.

Nice To Haves

Bachelor's degree in a related field, or an equivalent combination of experience sufficient to successfully perform the job.
Public library experience.

Responsibilities

Assist patrons with library resources and services, including reader's advisory based on age, interests, and reading level.
Plan and implement educational, entertaining, and enriching programs.
Perform shelving and other assigned tasks, and keep the Children's Library orderly by straightening shelves, chairs, and computer workstations.
Facilitate special projects at the direction of the Youth Services Manager.
Assist patrons with program registration; coordinate programs run by outside presenters, help presenters set up, and check in registered patrons.
Conduct staff-run programs as assigned by the Youth Services Manager.
Facilitate the Summer Reading Program by explaining it to patrons, distributing reading logs, collecting completed logs, and distributing prizes by age level.
Assist patrons with copiers, printers, and self-check stations, and troubleshoot public computer problems.
Record statistics as directed by the Youth Services Manager.
Enforce the Library's Code of Conduct Policy, address safety concerns immediately, and report significant issues to management.
Check in and check out library materials.
Promote a pleasant and welcoming atmosphere in the library.
Attend training workshops when needed or requested by the Youth Services Manager.
Handle patron grievances and report them to the Executive Director.
Promote literacy, intellectual freedom, and equal access to information.
Maintain patron and staff confidentiality and ethical behavior in library matters.
Perform other duties as requested by the Youth Services Manager.