Library Program Specialist- Youth Services- Dunn Branch

Harnett County•Lillington, NC

About The Position

The Library Program Specialist works at the Dunn Public Library, performing circulation tasks and providing information services to the public using modern library techniques and technology. The role involves direct public service, including assisting patrons with technology, working at the circulation desk, searching for information, and supporting library programming and other service needs. The position contributes to planning, developing, and implementing youth services programs, including early literacy storytimes, STEAM activities, teen and school-age programs, summer reading programs, and cultural events. It also supports library promotion, community partnerships, outreach, and community engagement. The employee may work a combination of morning, afternoon, and evening shifts, including weekends, and may work at the Lillington main branch and other branch libraries.

Requirements

High school diploma or equivalent education.
Possession of a valid North Carolina driver's license.
Willingness to obtain Notary Public status within one year of hire.
Knowledge of computers and the Internet.
Knowledge of basic library filing systems.
Customer-service skills.
Ability to assist the public with computers.
Ability to plan and implement creative programming for children and teens.
Ability to work independently, take initiative, prioritize tasks, and manage time effectively without direct supervision.

Nice To Haves

Experience in a library or customer service setting.
Experience with children’s programming.

Responsibilities

Work directly with the public and provide customer service at the circulation desk and elsewhere in the library.
Plan, develop, and implement youth services programs, including storytimes, STEAM activities, teen and school-age programs, summer reading programs, and cultural events.
Assist patrons in person and by phone, and provide reference and readers’ advisory services.
Help patrons conduct online searches, use Microsoft Office applications, and access electronic resources.
Assist with the Library’s print management system.
Retrieve materials from the outside book drop, organize library materials, and return items to appropriate locations.
Perform circulation duties, including registering patrons, checking items in and out, collecting lost-item and damage fees, reserving materials, searching the catalogue, and managing patron accounts.
Photocopy and fax information and operate office equipment, including fax machines, copiers, and computers.
Research related genres to develop suggested reading recommendations.
Sanitize and tidy areas frequented by patrons.
Promote library services, programs, and resources through creative displays, marketing, and social media.
Cultivate community partnerships and coordinate outreach and community engagement opportunities.
Perform other related duties as assigned.