Library Assistant I- Youth Services

Huntsville-Madison County Public Library•Huntsville, AL

7d•Onsite

About The Position

The Huntsville-Madison County Public Library (HMCPL) is seeking a Library Assistant I to assist library patrons in utilizing the library's resources and services. The ideal candidate will be well-organized, experienced in customer service, and passionate about libraries and creating an engaging and welcoming space for community members. This is a part-time position, 20 hours per week, with a pay rate of $14.75 per hour. The schedule requires flexibility, including two nights a week and two weekends a month.

Requirements

High school diploma or GED certificate.
One (1) or more years of experience in a library or customer service-based role, or any combination of education, training, and experience providing demonstrated potential for performing the duties.
Basic computer skills.
Basic math skills.
Ability to operate computer and library systems including telephone, tablets, and various devices.
Ability to understand and carry out oral and written instructions.
Ability to work both independently and as a member of a team.
Ability to analyze and solve major problems.
Competence in oral and written communications.
Ability to establish and maintain effective working relationships with superiors, subordinates, associates, corporate representatives, officials of other agencies, and the general public.
Ability to communicate effectively with coworkers and supervisors.

Responsibilities

Assisting staff and patrons with basic circulation tasks, answering questions, and providing information.
Supervising operations and personnel of a branch or department in the absence of a manager.
Performing routine circulation tasks, shelf maintenance, and clerical functions using the library’s management software.
Checking books in and out, performing basic patron record maintenance, shelving library materials, and answering general patron inquiries.
Providing direction and oversight to other staff members as needed.
Acting as a team member in fulfilling the Library’s Mission Statement.
Answering informational and directional questions from patrons in-person and by telephone, referring complex issues as needed.
Handling patron complaints in line with library policies and procedures.
Shelving materials, shelf reading, weeding projects, and regular inventory.
Using automated library systems for transactions, managing patron accounts, and performing additional procedures.
Operating a variety of standard office and library equipment.
Assisting with planning, scheduling, promotion, and implementation of programming for patrons of all ages.
Participating in special projects and performing other duties as assigned.