Library Program Specialist-Part-Time-Benhaven Branch
About The Position
The Library Program Specialist performs circulation duties and provides information services to the public at the Benhaven Public Library using modern library techniques and technology. The role assists patrons with library services, technology, reference questions, and readers’ advisory, and plans and executes adult programs with support from library management. The employee may work up to 29 hours per week, with a flexible schedule that may include mornings, afternoons, evenings, and weekends. Work may take place at Benhaven, the main branch in Lillington, and other Harnett County library locations.
Requirements
- High school diploma, or equivalent education and/or experience.
- Possession of a valid North Carolina driver's license.
- Willingness to obtain Notary Public certification within one year of hire.
- Knowledge of computers and the Internet.
- Knowledge of basic library filing systems.
- Customer service skills.
- Ability to assist the public with computers.
- Ability to plan and implement creative adult programming.
Nice To Haves
- Work or volunteer experience in a library or customer service setting.
Responsibilities
- Assist patrons in person and by phone, greet them, and provide library-related services.
- Provide reference and readers’ advisory services, including researching genres for suggested reading.
- Help patrons search online, use Microsoft Word, PowerPoint, and Excel, access electronic resources, and use the library print management system.
- Perform circulation duties, including registering patrons, checking materials in and out, collecting lost-item and damage fees, reserving materials, searching the catalog, and managing patron accounts.
- Retrieve items from the outside book drop, organize library materials, and return items to their appropriate locations.
- Use office equipment, including fax machines, copiers, and computers; photocopy and fax information.
- Sanitize and tidy areas frequented by patrons.
- Assist with, plan, and implement adult programming.
- Promote library services, programs, and resources through displays, marketing, and social media.
- Help cultivate community partnerships and coordinate outreach and community engagement opportunities.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
