RS Library Assistant II - P/T (Youth Services)

City of Boca Raton•Boca Raton, FL
•Onsite

About The Position

The part-time Library Assistant II supports general library functions at the Boca Raton Public Library, which serves the community through collections and resources, information assistance, educational programs, and lifelong learning opportunities. Depending on assignment, duties may include assistance with accounts, information, or library materials at public desks, adult instruction, youth programs, and library promotion, outreach, and events. The position works under the direction of a Library Assistant II Lead Worker, a Library Assistant III, or a Librarian II. In Youth Services, the employee handles program reservations, reading-level assistance, and holds in person, by email, and by phone; assists patrons with library technology, materials, and youth activities; and develops programs for children, teens, and families. The role also supports library-wide events, provides reading recommendations, maintains displays, and enforces library conduct rules and policies. This position requires regular in-office or on-site attendance and may require work during mornings, days, evenings, weekends, holidays, and special events as necessary.

Requirements

  • Associate’s degree from an accredited college or university, or equivalent of 60 college or university credits; additional experience may substitute for the degree requirements as specified in the posting.
  • One year of experience working with the public.
  • Knowledge of library principles, methods, materials, practices, reader interests, books, authors, public-library objectives, and library organization.
  • Ability to read and alphabetize accurately; evaluate priorities; sort and file materials; and shelve using the Dewey Decimal System and other organizational methods.
  • Significant customer-service skills and significant skills using email, cell phones, computers, software applications such as Outlook, printers and other peripherals, library catalogs, databases, and the Internet.
  • Ability to assist patrons, communicate effectively verbally and in writing, follow and explain policies and procedures, handle difficult situations professionally, and maintain honest and effective working relationships.
  • Ability to work mornings, days, evenings, weekends, holidays, and special events as necessary.
  • Ability to bend, stoop, twist, and reach to shelve or move library materials.
  • Successful completion of post-offer, pre-employment criminal background check and employment verification.

Nice To Haves

  • Bachelor’s degree.
  • Experience working with cash registers, computers, or other technology to assist customers at a front desk, or experience developing or presenting a class, program, or instruction.
  • Experience working in libraries, bookstores, educational organizations, or cultural organizations.

Responsibilities

  • Perform youth-services functions, including program reservations, reading-level assistance, and placing holds in person, by email, and by phone.
  • Use email, phones, computers, printers, library software and calendars, self-checks, scanners, and meeting-room technology.
  • Help patrons use library computers and printers, locate and use library materials, and participate in youth activities.
  • Develop engaging programs and activities for children, teens, and families, including early literacy, story times, educational programs, computer and software activities, crafts, and lifelong-learning programs.
  • Assist with library-wide events, offer reading recommendations, and maintain displays.
  • Enforce Rules of Conduct and library policies, and maintain order in the libraries.
  • Sort, file, and shelve materials accurately using alphabetical, numerical, chronological, Dewey Decimal, and other organizational methods.
  • Handle library materials carefully and assist patrons in locating materials or finding appropriate library assistance.
  • Establish and maintain working relationships with patrons, partners, and co-workers; communicate policies and procedures and demonstrate technology steps as needed.
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