RS Library Assistant II - Part Time (Instructional Services)

City of Boca Raton•Boca Raton, FL

1d•Onsite

About The Position

The Boca Raton Public Library empowers the community through collections and resources, information assistance, educational programs, and lifelong learning opportunities. Part-time Library Assistant II positions support general library functions, including public-desk assistance, adult instruction, youth programs, library promotion, outreach, and events. The position works under the direction of a Library Assistant II Lead Worker, Library Assistant III, or Librarian II. In Instructional Services, the employee provides information and reference assistance in person, by email, and by phone; helps patrons use library technology, materials, services, and programs; and develops classes and presentations for adults. The role also supports library-wide events, offers reading recommendations, maintains displays, and enforces library rules and policies. Work requires public interaction, use of library and office technology, and the ability to work varied schedules, including evenings, weekends, holidays, and special events as necessary. The position is performed in the library and requires regular in-office and/or on-site attendance; remote work is not available. Duties include frequent movement and communication, computer and equipment use, and handling library materials. Employees may be designated essential during emergencies or special work details. Employment is contingent on successful completion of a criminal background check and employment verification.

Requirements

Associate’s degree from an accredited college or university, or equivalent of 60 college or university credits; qualifying additional experience may substitute for the degree.
One year of experience working with the public.
Knowledge of library principles, methods, materials, practices, reader interests, books and authors, public library objectives, and library organization.
Basic mathematical skills, including counting money and tracking number of uses.
Ability to read and alphabetize accurately; prioritize tasks; and provide significant customer service.
Significant skill using email, cell phones, computers, software applications such as Outlook, printers and other peripherals, and library catalogs, databases, or the Internet.
Ability to speak and write effectively and communicate in a friendly manner.
Ability to work mornings, days, evenings, weekends, holidays, and special events as necessary.
Ability to bend, stoop, twist, and reach to shelve or move library materials.
Successful completion of a criminal background check and employment verification after offer.

Nice To Haves

Bachelor’s degree preferred; qualifying additional experience may substitute for the degree.
Experience using cash registers, computers, or other technology to assist customers at a front desk, or experience developing or presenting a class, program, or instruction.
Experience working in libraries, bookstores, educational organizations, or cultural organizations.

Responsibilities

Perform information and reference functions, including clarifying questions, researching reliable answers, and preserving confidentiality.
Use email, phones, computers, printers, library software and calendars, self-checks, scanners, and Discover Studio or meeting-room technology.
Help patrons use library computers, printers, materials, services, and programs, and locate City and community services.
Develop engaging adult classes and presentations, including topics such as software and technology, personal devices, career development, lifelong learning, civic engagement, and local interests.
Assist with library-wide events, offer reading recommendations, and maintain displays.
Enforce the Rules of Conduct and library policies, and maintain order in the libraries.
Perform related work as required.
Sort, file, and shelve materials using alphabetical, numerical, chronological, Dewey Decimal, and other organizational methods.
Handle library materials carefully, using appropriate tools, containers, and book carts.
Assist patrons in locating materials and refer them to appropriate library assistance.
Establish and maintain working relationships with patrons, partners, and coworkers; serve the public with honesty, integrity, and professional composure.
Understand, follow, and explain policies and procedures; submit forms and demonstrate technology steps.
Communicate with patrons at service desks, by phone, and during card signups, classes, presentations, and library events.