Part-time Library Assistant - Vinton Library

County of Roanoke Virginia•Roanoke, VA

About The Position

Performs a wide variety of general public-service and operational work in a public library. The assistant may be assigned anywhere within the library system to meet staffing needs and may perform other duties as assigned. The role supports patrons, library operations, collections, programming, technology services, and community outreach. The schedule may vary according to department needs and may include evenings and weekends. The position requires 10–15 hours per week.

Requirements

High school diploma or equivalent supplemented by college-level courses.
Valid Virginia driver’s license and a good driving record.
Good knowledge of standard public library procedures, practices, and equipment, and of English, spelling, and arithmetic.
General knowledge of literature and other materials of interest to the public and of standard library techniques.
Ability to follow written and oral instructions when performing routine tasks.
Ability to interact successfully with patrons of all ages and provide excellent customer service.
Ability to develop working knowledge of automated systems and related databases.
Ability to take routine primary operational responsibility for functions, divisions, and facilities.
Ability to direct subordinate staff activities.
Proficiency in using and troubleshooting common software and hardware.
Must pass a criminal history background search with acceptable results.
Must be able to perform the job as described in the Physical and Environmental Demands section of the job description.

Nice To Haves

Some experience working with the public in a customer service environment.
Typing skill.

Responsibilities

Assist patrons with using the library and its materials collection.
Provide circulation services, including registering borrowers; charging, renewing, and discharging materials; placing requests; and receiving fine and fee payments.
Manage public computer use and assist users with public computer workstations.
Provide reader’s advisory and reference services.
Help patrons use library equipment, including public computers, printer/copiers, fax machines, and catalog computers, as well as personal devices such as smartphones, tablets, and laptops.
Conduct missing-item inventories and gather and process items for deselection as directed by professional staff.
Provide procedural guidance and task supervision, including opening and closing routines; serve as the senior member in charge of a facility or division when needed.
Assist professional staff with library operations.
Plan, deliver, and assist with library programming.
Help market and promote library materials and services.
Train and supervise subordinate staff as needed, and train and supervise volunteers.
Provide technology instruction.
Follow cash-handling policies and procedures.
Repair items as necessary and participate in collection maintenance.
Participate in team or system projects.
Assist patrons at outreach events and stops; drive the community outreach vehicle and set up event equipment and resources.
Maintain communication with scheduled outreach stops and work with the Community Engagement Librarian to develop additional stops and plan outreach events.
Enter item records in the automated catalog and resolve issues with previously processed items.
Reconcile material shipments with invoices and prepare items for catalogers.
Process items by creating spine labels, applying stickers, wrapping books, and stamping materials with appropriate markings and addresses.
Inform professional staff of supply needs.
Establish and maintain effective working relationships with County employees, vendors, customers, and the public.
Perform other duties as assigned.